Book Order Procedures

United States
Please use any of these methods:
  • Online
  • Phone: 1.800.506.4450
  • Fax: 240.396.5659
  • Mail:
    Management Concepts Press
    PO Box 191
    Annapolis Junction, MD 20701-0191


  • Mail:
    Management Concepts Press
    In Care Of: NBN International
    Airport Business Centre, Thornbury Road
    Plymouth, PL6 7PP, UK
  • Phone: +44 (0) 1752 202301
  • Fax: + 44 (0) 1752 202331
  • Email:
  • Orders Only Fax: +44 (0)1752 202333
  • Order Only Email:
More information on NBN International


All Orders
When completing the order form or submitting an order, please add the name of the recipient, or an “attention” line, as well as the company or agency.
Please provide both a shipping and billing address.
Orders may not be delivered to P.O. Boxes. Please include a street address with a P.O. Box address.
The product code (it is an alphanumerical code that precedes the price in the description of each product) must be entered on the order form or cited for each product ordered.


Payment should accompany orders. We accept:
  • Checks made payable to Berrett-Koehler Publishers, Inc.
  • VISA, MasterCard, American Express
  • Purchase orders


Sales Tax
Tax exempt organizations do not need to add sales tax.
All others must add applicable sales tax for orders going to: California, Colorado, Georgia, North Carolina, New Mexico, Pennsylvania, Tennessee, Vermont, Virginia, Washington, and Washington, DC.


Return Policy
Books in resalable condition (scratches, damaged covers, or dogeared pages do not qualify as resalable condition) may be returned within 30 days of purchase for a full refund. All returns should be sent to:

Management Concepts Press
In Care of Brightkey
9050 Junction Drive
Annapolis Junction, MD 20701-1150


Academic Review Copies
Academic review copies are available for many of the book titles. When requesting a copy to review as a possible text for a course, send the request noting the course name, number of students, and academic address to:

Management Concepts Press
Publications/Academic Copy
8230 Leesburg Pike
Tysons Corner, VA 22182

For your convenience, we have an online form that can be submitted for Academic Review requests.