History
At Management Concepts we look at problems and offer solutions from a people-centered perspective. We focus on an individual approach to organizational achievement. Our training, professional services, and publications are used by organizations to improve performance, advance careers, and serve the respective stakeholders.
As a privately-held second-generation company, Management Concepts is a testament to the American entrepreneurial spirit. In 1973 founder Thomas F. Dungan, Jr., leveraged his expertise in federal acquisition and contracting to develop the company's first courses. To get the word out, he engaged his wife and children to lick stamps for the company’s first mailing. Dungan’s dedication and hard work started the engine that took the company places he would not have imagined. Thomas F. Dungan III, joined the company in 1992. He became president in 1995, and CEO in 2008.
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Thomas F. Dungan III, CEO |
In the early years, Management Concepts had little marketing budget and relied on delighted customers and referrals as the only marketing it could afford. The principles of doing the right thing for the customer, focusing on quality, and meeting commitments remain central to the company’s values and culture today.
In the 1970s, Management Concepts entered what was then an emerging training industry. The federal government and private industry recognized that if America’s workforce was to be prepared for the new knowledge economy, a different kind of practical workplace-based education would be needed. Management Concepts response was to increase our course offerings, adding additional areas of expertise to meet customers' growing needs.
The rise of the internet, personal computers, mobile phones and other enabling technologies has fundamentally changed the way we do business. We offer comprehensive learning solutions—everything from books and newsletters, to coaching, technology-enabled assessment services, and learning strategy—all designed to help our clients perform better, advance in their careers, and deliver on their organization’s mission to U.S. citizens and partners around the world.
For over 36 years, our dedication to teamwork with government has gained the attention of a rapidly growing number of commercial clients that face similar challenges—alignment throughout the organization, leadership, business process, logistics, and scale. Over the years, Management Concepts has demonstrated the ability to effectively work with both the public and private sectors in achieving the desired results.
This year Management Concepts was awarded Business of the Year by ISA, the premier assocation of learning providers. The award commends the company's quality services and products, dedication to clients, finanacial stability, and affirming culture.
The history of Management Concepts is still being written, and we are proud of the way we have changed and grown. Our mission—to unleash the potential of individuals, teams, and organizations—still guides our journey. We know that nothing would be possible without the customers who speak enthusiastically about us and our creative and knowledgeable staff who serve our customers and meet every challenge.
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