Conflict Resolution Training Course for Professionals

Overview

Through highly interactive group activities, self-assessments, and discussions, you will learn to recognize the various natures of conflicts and how to appropriately react to those situations. You will also gain a better understanding of your personal style for responding to conflicts to achieve desired outcomes that lead to organizational success.

Who Attends

This course is designed for individuals who want to better manage conflict through developing a constructive conflict resolution environment that can lead to creative and innovative solutions.

Course Level: Intermediate
CLP: 16 | CPE: 16
Duration: 2 Days

Price: $ 1459.00 Course prices shown here do not include a credit card surcharge. Payments by ACH, EFT, or check do not include the surcharge and are offered at a lower price. At checkout, you may choose a payment method that avoids the credit card surcharge.
A 3% credit card surcharge will be applied.

Course Details

FAQs Technology Requirements

For Groups

Volume Discounts (5+ Seats) Private Group Training Icon

Private Group Training

Available Dates

Guaranteed to Run are designated with a

July 13 - July 14, 2026

Class ID: 264364005

Virtual

8 AM - 4 PM EST

August 10 - August 11, 2026

Class ID: 264364006

Virtual

9 AM - 5 PM EST

September 24 - September 25, 2026

Class ID: 264364007

Virtual

9 AM - 5 PM EST

December 10 - December 11, 2026

Class ID: 264364010

Virtual

9 AM - 5 PM EST

Learning Objectives

Describe conflict, its sources, and strategies for approaching resolution
Interpret behaviors and reactions within different conflict styles
Evaluate the impact of how people interpret situations and communicate during conflict
Assess conflict to determine a resolution

Additional Features

Learn More

Related Courses and Products

COURSE

Influencing Skills

Amplify your personal influence within your organization, overcome obstacles, and discover influencing strategies to help build relationships with Influencing Skills. Leaders at all levels need to kno...

Loading Course Details

Resolving Conflict

Overview

Who Attends

For Groups

Available Dates

Learning Objectives

Additional Features

Credits

This course is part of the following Management Concepts Certificate Programs:

Core Courses

Elective Courses

Prerequisites:

Mandatory

Suggested

Course Activities

Course Topics