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With nearly five decades of experience in educating the federal workforce, we are the smart choice for developing the custom content your group or agency needs to achieve its learning objectives. We utilize proven adult-learning methodologies to build our rubrics, then deliver the content through engaging methods that help students retain more information. Our learning solutions are 508-compliant, SCORM-conforming, and can be built either from the ground up to your specifications, or by using our modular COTS content.  

Our solutions can range from activities embedded in individual courses, to full websites branded for your organization. 

Our Approach to Custom Content Development 

Custom CurriculumMuch of what federal employees do is highly specialized and lacks a direct parallel in the commercial world. To meet the needs of this unique audience, we take a competency-based approach to our course development—beginning with the desired end results in mind.

Our course content structures are developed by one or more of our 200+ Subject Matter Experts (SMEs), each with personal experience in the federal work environment, and are mapped to OPM or accrediting organization standards. Then our on-staff Instructional Designers apply best practices in adult learning; aligning content, activities, and assessments to these objectives. Finally, our editors and artists bring the content to life with media such as visual aids, interactive exercises, animation, and job aids designed to support learning and skills practice. Through this combination we deliver the skill-building learning experiences that improve individual, team, and organizational performance.

For organizations that need modified or fully customized content, the same expert team that develops our acclaimed courses is also available to develop your courseware. Whether you need simple instructional videos or fully virtualized, instructor-led courses, we can support your training objectives with cost-effective custom content creation.

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Agencies Using Our Custom or Customized Content


Content Virtualization

If travel budget or time restrictions are obstacles, we can convert your in-classroom Instructor-Led Training (ILT) content to either Virtualized Instructor-Led Training (VILT) or an eLearning option. Our expert Instructional Designers can assess your current content and objectives and work with you create the components needed for an engaging online learning experience for your students.

For VILT solutions we can host and deliver your content in our platform, using our instructors and producers, or we can work with your instructors and IT department to train your trainer and establish best practices. Because we deliver hundreds of VILT courses weekly across the country and around the world, we can help you avoid many of the common operational pitfalls. VILT courses are an excellent solution if you have a dispersed workforce or have a team that needs to train together to optimize results.

Unlike VILT, there is no instructor in an eLearning course, and so instructional design is of paramount importance. Our designers and developers will help you select the best instructional and visual strategies to keep students focused and learning throughout the course. ELearning courses are very suitable for training large numbers of people quickly, and for individual student skills practice, refresher courses, and highly specialized topics.

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Click to Download InfographicMost students learn best when they consume information through multiple modalities. Team exercises and experiential learning are time-tested ways of bringing content to life, but so are visual presentations such as videos and animation. Breaking larger concepts into smaller, focused ‘nuggets of knowledge’ provides students with the power of microlearning. Our instructional design process incorporates best practices in applied adult learning theory – and that can often include microlearning delivered in the classroom or online.

Video and animation are both powerful microlearning tools to assist students in gaining a deeper understanding of content.

See examples of how we incorporate Microlearning


By leveraging natural desires for competition, achievement and socialization, gamified content helps students practice newly acquired skills and aids in retention. Our experts can build custom content modules or programs that utilize interactive gamification techniques for training needs as varied as onboarding, professional skills enhancement, compliance, soft skills enhancement, or behavioral change programs.

See how the Marine Corps Recruiting Command used competitive games in an instructor-led course to refine skills and encourage behavioral changes beyond the classroom.

Training Options for Every Learner

Successful learning outcomes rely on three key components: a skilled instructor, superior course content, and a seamless learning environment. While we have conveniently-located training centers across the country and can also conduct training at your location, many agencies are opting to have their students attend through one of our online options.

Since 2012 we have been steadily virtualizing our portfolio and now have over 265 courses available for online delivery. We have partnered with best-in-class technology providers to create a quality learning environment that works for both instructors and students. Our online classes feature the same tenured instructors and comprehensive course content as our in-classroom offerings, with the added benefit of eliminating travel and per diem costs and – in a post-COVID environment – allowing students to maintain or earn accreditation without potential exposure.

Learn About The Technology Behind Our Virtual Classes