Loading...
Loading Course Details
Loading course information...
Course 4364 | Virtual | Classroom
Resolving Conflict
Overview
Through highly interactive group activities, self-assessments, and discussions, you will learn to recognize the various natures of conflicts and how to appropriately react to those situations. You will also gain a better understanding of your personal style for responding to conflicts to achieve desired outcomes that lead to organizational success.
Who Attends
This course is designed for individuals who want to better manage conflict through developing a constructive conflict resolution environment that can lead to creative and innovative solutions.
Course Level: Intermediate
CLP: 16 | CPE: 16
Duration: 2 Days
Price: $ 1459.00 
Course prices shown here do not include a credit card surcharge. Payments by ACH, EFT, or check do not include the surcharge and are offered at a lower price. At checkout, you may choose a payment method that avoids the credit card surcharge.
Course Details
Volume Discounts (5+ Seats)
Private Group TrainingAvailable Dates
Guaranteed to Run are designated with a 
September 24 - September 25, 2026
Class ID: 264364007
Virtual
9 AM - 5 PM EST
December 10 - December 11, 2026
Class ID: 264364010
Virtual
9 AM - 5 PM EST
February 8 - February 9, 2027
Class ID: 274364001
Virtual
9 AM - 5 PM EST
April 5 - April 6, 2027
Class ID: 274364002
Washington, DC
8 AM - 4 PM EST
July 12 - July 13, 2027
Class ID: 274364003
Virtual
8 AM - 4 PM EST
August 9 - August 10, 2027
Class ID: 274364004
Virtual
9 AM - 5 PM EST
September 23 - September 24, 2027
Class ID: 274364005
Virtual
9 AM - 5 PM EST
December 9 - December 10, 2027
Class ID: 274364006
Virtual
9 AM - 5 PM EST
Learning Objectives
- Describe conflict, its sources, and strategies for approaching resolution
- Interpret behaviors and reactions within different conflict styles
- Evaluate the impact of how people interpret situations and communicate during conflict
- Assess conflict to determine a resolution
Additional Features
100% Satisfaction Guarantee
100% Satisfaction Guarantee.
Producer Support
Need help during a virtual session? Our producers are here to ensure your learning experience runs smoothly.
Dedicated In-House Accessibility / Section 508 Compliance
Learn how we ensure accessible learning experiences for all participants in compliance with Section 508.
Student Resource Guides
Find helpful reference materials to support your learning during and after the course.
Learn More