Overview

Conflict is a natural occurrence. Whenever people come together, they bring different experiences, perspectives, opinions, and motives. While these differences are a driver of successful outcomes, they can also give rise to disagreements. While many people feel uncomfortable with conflict and may choose to avoid it, there are many other options to explore and consider that can result in positive outcomes.

Participants in this conflict resolution workshop will gain insight into how their own values and emotions connect to conflict and learn 7 specific approaches that enable a constructive response to conflict.

This workshop is delivered in partnership with the Center for Creative Leadership (CCL®) and facilitated by a Management Concepts instructor who brings a federal context to the content.

Who Attends

Step Up to Conflict is designed for GS14-GS15 (senior level).

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