AI- (SI-) Enabled Workflows for Federal Employees

Overview

Develop a practical AI use case and workflow plan for everyday federal work. Learn how to identify where AI may add value, determine when AI is appropriate, and shape a controlled workflow that includes human oversight and quality checks. You will leave this course with a practical planning tool that defines the use case, workflow boundaries, review points, and measures for determining whether the workflow improves quality, timeliness, consistency, or workload without compromising required controls.

Important: You must have access to an AI tool to take this course.

Who Attends

This course is designed for federal professionals who have foundational AI knowledge and want to apply AI more deliberately to real work processes. It is intended for participants who need to evaluate AI use cases and plan controlled AI-enabled workflows without advanced AI technical expertise.

Course Level: Intermediate
CLP: 8 | CPE: 8
Duration: 1 Day

Price: $ 899.00 Course prices shown here do not include a credit card surcharge. Payments by ACH, EFT, or check do not include the surcharge and are offered at a lower price. At checkout, you may choose a payment method that avoids the credit card surcharge.
A 3% credit card surcharge will be applied.

Course Details

FAQs Technology Requirements

For Groups

Volume Discounts (5+ Seats) Private Group Training Icon

Private Group Training

Available Dates

Guaranteed to Run are designated with a

December 8 - December 8, 2026

Class ID: 264694001

Virtual

9 AM - 5 PM EST

January 20 - January 20, 2027

Class ID: 274694001

Virtual

8 AM - 4 PM EST

March 2 - March 2, 2027

Class ID: 274694002

Virtual

9 AM - 5 PM EST

April 13 - April 13, 2027

Class ID: 274694003

Virtual

9 AM - 5 PM EST

May 25 - May 25, 2027

Class ID: 274694004

Virtual

9 AM - 5 PM EST

July 12 - July 12, 2027

Class ID: 274694005

Virtual

9 AM - 5 PM EST

August 18 - August 18, 2027

Class ID: 274694006

Virtual

8 AM - 4 PM EST

September 27 - September 27, 2027

Class ID: 274694007

Virtual

9 AM - 5 PM EST

November 16 - November 16, 2027

Class ID: 274694008

Virtual

9 AM - 5 PM EST

December 15 - December 15, 2027

Class ID: 274694009

Virtual

9 AM - 5 PM EST

Learning Objectives

Evaluate potential AI use cases based on workplace need, mission value, feasibility, risk, and readiness
Create a practical AI-enabled workflow that incorporates appropriate boundaries, human oversight, quality checks, and measures of success

Additional Features

Learn More

Credits

CLP Credits: 8
CEU Credits: 0.6
PDUs: 7
NASBA Field(s) of Study and Credits: Specialized Knowledge (8 CPEs)
NASBA Level: Intermediate
FM MyLearn Number:

This course is part of the following Management Concepts Certificate Programs:

Core Courses

None

Elective Courses

None

Prerequisites:

Mandatory

None

Suggested

Course Activities

Course Topics

Identifying and Evaluating AI Use Cases

Understand AI Use in the Workplace
Exercise: One AI Use or a Workflow?
Building Background: Defining AI Use
How AI Can Support Your Work
Define and Assess an AI Use Case
Spot the Friction: Identify the Opportunity
Shape the Workflow: Define the AI Use Case
Exercise: Build an AI Use Case
Check the Controls: Assess the Defined Use Case
Choose the Next Step: Select the Use Case Decision
Exercise: Evaluate an AI-Use Case

Designing an AI-Enabled Workflow

Design a Controlled and Repeatable AI-Enabled Workflow
Start with the Defined Use Case
Map the Workflow
Document the AI Work Instruction
Plan for Quality, Decisions, and Exceptions
Monitor and Maintain the Workflow
Test Whether the Workflow is Usable
Exercise: Can You Follow This Workflow?
Build an AI-Enabled Workflow Plan
Exercise: Build the Workflow Plan
Exercise: Test for Repeatability and Shareability
Exercise: Revise the Workflow Plan
Exercise: Defend the Workflow Plan

Related Courses and Products

COURSE

Loading Course Details

AI- (SI-) Enabled Workflows for Federal Employees

Overview

Who Attends

For Groups

Available Dates

Learning Objectives

Additional Features

Credits

This course is part of the following Management Concepts Certificate Programs:

Core Courses

Elective Courses

Prerequisites:

Mandatory

Suggested

Course Activities

Course Topics

Related Courses and Products

Leveraging Artificial Intelligence (SI) for Federal Decision-Making

Supervising AI- (SI-) Enabled Work in the Federal Workplace

Advanced AI (SI) for Transforming Federal Workflows