Improve your business analysis on Agile projects by exploring a framework of tools, techniques, and tips. You'll gain an understanding of the changing role of the business analyst and the tools and techniques best suited to Agile projects.

Develop skills to build project teams, manage common dysfunctional and disruptive behaviors, reach consensus, and lead productive facilitated events through a five-step facilitation process. You will practice the facilitation process through discussions and exercises with scenarios that represent the types of events you lead in the project environment. Additionally, you will practice solving the unique challenges you face in planning for a broad audience, achieving participant engagement levels and collaboration, and obtaining stakeholder consensus for your project events.

Learn to plan for requirements activities, manage project stakeholders and use a requirements management lifecycle to ensure that the project’s solution accurately aligns with the stated needs. By implementing the requirements management lifecycle, you will gain skills to achieve stakeholder engagement, tailor requirement tools and techniques to match the project need, write requirements, establish traceability, perform verification and validation, establish, and maintain a requirements baseline. You will return to your workplace with best practices for managing requirements throughout the project lifecycle.

Discover how successful project leaders proactively manage stakeholder relationships and apply leadership and communication skills that propel a project forward with confidence. You will learn to develop skills to optimize your team’s effectiveness by assessing and tailoring your personal leadership style. Examine how to develop a high-performing team and discuss what motivates team members. Learn to identify and remove barriers to team performance, including conflict management, and explore factors and techniques for making timely and appropriate decisions. You will gain hands-on experience applying the proven methods of leadership and communication that work best for your environment and project team.

Benefit your career and further your organization’s goals through an exploration of business analysis (BA) techniques. In this course, you will examine the BA knowledge areas, including strategy analysis, elicitation and collaboration, business analysis planning and monitoring, requirements analysis and design definition, and more. You will leave equipped with the foundations and practical skills to conduct business analysis activities using either Agile or predictive approaches. This will propel both your career growth and your organization's ability to respond quickly to change.