Gain a holistic view of your on-the-job performance through the 360-degree assessment process. This assessment combines feedback from a self-assessment, your supervisor, those who report to you, and select colleagues or team members to help you understand your strengths and identify areas for continued growth and leadership development. This workshop will address the assessment results and how to use the information to create a formal action plan to achieve individual development goals and will include a one-hour individual coaching session with the facilitator.

Survey established leadership practices to evolve your leadership strategy. In this course, you will learn advanced leadership skills and techniques to influence your organization's culture, lead others through strategic plans, and spark change with enhanced communication skills.

Learn how to best coach employees to help them gain new insights and make effective decisions that align their work with your organization’s mission. The Anytime Coaching model provides supervisors with approaches to finding coachable moments in everyday interactions. Guide your employees to solve workplace problems, build relationships, and overcome performance issues.

Challenge yourself to overcome common barriers and transform your thinking by engaging in problem solving designed to explore alternative perspectives and novel solutions. The concepts presented in Breakthrough Problem Solving are a logical follow-on to the skills learned in Critical Thinking for Problem Solving. Breakthrough Problem Solving provides an opportunity to harness those skills and put them into practice to reframe and overcome organizational issues.

Discover techniques aimed at enhancing communication and streamlining processes to boost team performance. This course emphasizes effective intention-setting, strategic planning, and seamless collaboration. Through interactive discussions, self-reflection, and evaluation of current methods, you will learn to construct and maintain high-performing teams. Acquire the skills to think critically, problem-solve efficiently, and drive innovation while focusing on achieving team objectives.

Strengthen your ability to influence a workplace where data is effectively used to drive insights and inform strategic initiatives. This course equips supervisors and data champions with strategies to connect technical and non-technical teams, identify and apply data tools effectively, and foster a culture where data informs action. Additionally, you will explore techniques to address resistance, advocate for responsible data use, and implement practical initiatives that yield measurable improvements.

Learn to strategically tailor messages to different audiences in ways that strengthen professional relationships and promote workplace engagement. Maximize the impact of your communication through intention and planning to ensure messages are aligned with organizational and personal goals.

Explore a decision-making framework tied to strategic thinking, learn to evaluate decision options that support organizational success, and use real-world scenarios to apply decision-making best practices as you discover ways to apply critical thinking skills holistically and make high-quality decisions.

Strengthen your ability to lead with diplomacy and drive results that directly contribute to your organization’s mission success. Federal leaders operate in a complex environment where success requires technical expertise, strategic action, and the ability to navigate organizational norms and priorities. This course will equip you with the diplomatic acumen needed to engage stakeholders at all levels, build alignment, and drive mission-critical outcomes with integrity and strategic impact. Through immersive exercises, practical tools, and engaging discussions, you’ll gain skills to effectively navigate high-stakes scenarios and lead with lasting impact.

Leverage the insights on personality types discovered through the DiSC® assessment tool to improve workplace communication. In this workshop, you will gain valuable information about your personality profile and develop strategies to effectively communicate with others. With practice, you will be able to build lasting workplace relationships and maximize your impact within your organization.

Explore how emotional intelligence (EI) helps leaders navigate dynamic environments, inspire commitment and engagement, and foster collaboration. Through this 360-degree assessment-based workshop, you will recognize how emotions affect leadership style, then learn to manage those emotions, be aware of others’ needs, and manage relationships. You will also develop a personal action plan to enhance your skills and strengths.Note: This course requires pre-work. You are required to complete the 360-degree assessment assignments prior to class. You will need 4–6 weeks' lead time to collect workplace feedback and complete a self-assessment.

Discover the core skills of emotional intelligence to succeed in today’s challenging business environment. You will also learn how to assess and grow your own emotional intelligence and get hands-on practice applying these skills to a wide range of leadership challenges.

Learn to identify factors that generate engagement and disengagement and gain the tools to cultivate workplace relationships. Through interactive discussions and exercises, this course will help you engage your team members and promote a workplace environment that supports adaptability, innovation, and growth. In addition, you will practice conversations that sustain engagement during times of change and conflict.

Develop the accountability, adaptability, and resilience (AAR) skills you need to perform your role effectively and meet organizational goals. While AAR may seem like innate traits, they can be learned through a methodical approach that allows you to practice self-awareness and proactivity. Through activities, discussions, and self-assessments, you’ll learn AAR best practices and optimize your leadership role in the workplace.

Discover how to identify characteristics of strategic thinkers and practice effective strategies and approaches using real-world, thought-provoking situations. You will learn to align individual and team goals to your organization’s mission and use a strategic framework to identify opportunities for growth.

Learn to transform facilitation challenges into opportunities by strengthening your facilitation skills. In this course, you will practice weaving key facilitator competencies into a flexible facilitation approach. You will develop strategies to facilitate challenging scenarios through planning, feedback, discussion, and practical application. This course will equip you with the skills, tools, and techniques to make a group’s work more effective in a variety of environments.

Gain an overarching understanding of the policies, procedures, and accountabilities that apply to government supervisors. You will learn legal guidelines and best practices to effectively collaborate with HR representatives throughout talent management. You will have opportunities to apply key skills via practical exercises. These skills include attracting, acquiring, onboarding, developing, training, and retraining talent; and the proper way to address employee and labor relations considerations.

Amplify your personal influence within your organization, overcome obstacles, and discover influencing strategies to help build relationships with Influencing Skills. Leaders at all levels need to know how to effect change in others to drive results. Explore how to assess influence situations, practice new skills using a variety of influencing behaviors, and build networks. Return to your workplace ready to apply new skills to resolve current work-related influence challenges.

Strengthen your ability to better understand others by developing your interpersonal skills. Gain a better understanding of your communication style and how it differs from others and learn to use that understanding to communicate effectively—verbally and nonverbally. Explore strategies for building trust, offering constructive feedback, and fostering meaningful professional relationships. Put your interpersonal skills into action through engaging, real-world scenarios designed to build confidence and enhance your effectiveness in a variety of workplace situations.

Discover the essential behaviors and practices of effective leadership. Through engaging discussions and application exercises, you will learn how to develop individuals and cultivate effective and resilient teams.