Performance-Based Service Acquisition (PBSA)

Overview

Explore the unique considerations surrounding the employment of performance-based acquisition (PBA) methods as outlined in both the Federal Acquisition Regulation (FAR) and agency policies. From standards of quality to methods of surveillance, you will learn the comprehensive process applied to PBA—including analyzing requirements documents and preparing a Quality Assurance Surveillance Plan (QASP)—with a focus on robust case studies, examples, and exhibits.

Who Attends

This course is designed for contracting personnel who work with program officials to plan, award, and administer performance-based service contracts.

Course Level: Intermediate
CLP: 40 | CPE: 40
Duration: 5 Days

Price: $ 1939.00 Course prices shown here do not include a credit card surcharge. Payments by ACH, EFT, or check do not include the surcharge and are offered at a lower price. At checkout, you may choose a payment method that avoids the credit card surcharge.
A 3% credit card surcharge will be applied.

Course Details

FAQs Technology Requirements

For Groups

Volume Discounts (5+ Seats) Private Group Training Icon

Private Group Training

Available Dates

Guaranteed to Run are designated with a

August 24 - August 28, 2026

Class ID: 261076008

Virtual

9 AM - 5 PM EST

November 16 - November 20, 2026

Class ID: 261076010

Virtual

9 AM - 5 PM EST

December 7 - December 11, 2026

Class ID: 261076011

Virtual

9 AM - 5 PM EST

Learning Objectives

Discuss the unique aspects of service acquisition
Analyze requirements with respect to the ability to contract based on performance
Determine if the requirements document is performance-based
Select the method of contracting and source selection process in a performance-based environment
Prepare a quality assurance surveillance plan (QASP)
Administer a performance-based service contract

Additional Features

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Course Activities

Participants must achieve at least 70% (77 of 110 total points) on the following graded activities:

Exercise: Analyzing the Job: 15 points
Exercise: What to VS. How to: 15 points
Exercise: Develop a QASP: 20 points
Exam: 50 points
Class Participation: 10 points

Course Topics

Introduction to Performance-Based Service Acquisition

Review of Service Contracting
What Is Performance-Based Service Acquisition?
Key Performance-Based Service Acquisition Terms

Planning for Performance-Based Service Acquisition

Objectives of Acquisition Planning
The Acquisition Team
Market Research
Relationship of Acquisition to Mission and Performance Objectives
Importance of Acquisition Planning
Developing the Acquisition Plan

Defining the Need

How a Need May Arise
Job Analysis
Benchmarking
Exercise: Analyzing the Job

Preparing the Performance Work Statement

Preparing a Requirements Document
PWS Considerations
Choosing A PWS Format
Language of Performance Work Statements
Reviewing the Performance Work Statement
Exercise: Critique a PWS
Exercise: What Now?
Exercise: What to vs. How to
Exercise: Right on Time

Another Approach—Statement of Objectives

When to Use a Statement of Objectives
Format of a SOO
Due Diligence
Exercise: Draft Statement of Objectives

Quality Assurance Surveillance Plan

Selecting the Method(s) of Surveillance
Identifying Sources of Surveillance Information
Establishing Schedules, Checklists, and Reports
QASP Content
Considerations in QASP Development
Exercise: Develop a QASP

Finalizing the Source Selection Strategy

Determining Best Value
Methods of Contracting
Selecting Evaluation Factors
Stating the Evaluation Factors in the Solicitation
Scoring Plans
Preparing Proposal Instructions
Exercise: What’s Your Plan?

Contract Formation

The Solicitation
Evaluating Offers
Oral Presentations
Organizational Conflicts of Interest
Contract Documentation
Exercise: Performance-Based?
Exercise: More vs. Less

Contract Administration

Contract Administration Personnel
QASP Preparation or Review
Postaward Orientation
Contract Monitoring
Measuring and Reporting Contractor Performance
Compliance with Service Contract Labor Standards Statute Requirements
Exercise: How Much Do You Pay? Part One
Exercise: How Much Do You Pay? Part Two
Exercise: To Reward or Not To Reward

Related Courses and Products

COURSE

Loading Course Details

Performance-Based Service Acquisition

Overview

Who Attends

For Groups

Available Dates

Learning Objectives

Additional Features

Credits

This course is part of the following Management Concepts Certificate Programs:

Core Courses

Elective Courses

Prerequisites:

Mandatory

Suggested

Course Activities

Course Topics

Loading Course Details

Performance-Based Service Acquisition

Overview

Who Attends

For Groups

Available Dates

Learning Objectives

Additional Features

Credits

This course is part of the following Management Concepts Certificate Programs:

Core Courses

Elective Courses

Prerequisites:

Mandatory

Suggested

Course Activities

Course Topics

Related Courses and Products

Writing Performance Work Statements

Advanced COR Workshop

Statement of Work (SOW) Workshop