Elevating Acquisition Skills at the Library of Congress

The Library of Congress Acquisition Workforce—comprised of contracting officers, Contracting Officer Representatives, and support staff—manages all aspects of acquisition. Operating under the Federal Acquisition Regulation (FAR) and the Library of Congress Federal Acquisition Regulation Supplement (LCFARS), the Library needed tailored training aligned with its unique regulatory environment. 

To address this, we conducted a discovery phase with focus groups and surveys to identify training gaps. Working with a Library subject matter expert, we customized existing Management Concepts courses to LCFARS. Our facilitators were specially trained to deliver this content effectively. 

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To meet the evolving training needs of the Library of Congress, we delivered a flexible, customized solution that continues to adapt and add value over time: 

• Collaborated closely with the Library of Congress to ensure all training aligned with their specific acquisition environment and contract types. 

• Continuously updated course content to reflect emerging needs and priorities. 

• Converted Instructor-Led Training (ILT) into flexible formats, including virtual sessions, self-paced Web-Based Training (WBT), and microlearning videos.

• Developed on-demand learning resources to support just-in-time access and application. 

• Provided an onsite senior instructional designer for six months to create microlearning videos tailored specifically for the Library of Congress. 

Our collaboration with the Library of Congress has produced strong, measurable outcomes for its acquisition workforce: 

• 400+ acquisition professionals have received tailored, high-impact training. 
• 92% of participants reported that the training improved their job performance. 

• 14 dedicated instructors have delivered consistent instruction, using examples aligned with the acquisition environment at the Library of Congress. 

• Course evaluations consistently score high for relevance, quality, and applicability to real-world contracting scenarios. 

• Training improvements directly supported program goals to enhance the quality and clarity of acquisition processes and deliverables.