Build dashboards that turn data into clear direction for stakeholders. Learn how to define a focused decision question, select metrics that matter, and prepare and organize data to support a clear dashboard purpose. As you design layouts and build visual products, you will focus on helping users monitor performance, spot issues, and take action. Through hands-on practice, you will apply dashboard design best practices to create, evaluate, and refine dashboard concepts for Excel, Power BI, or other dashboard tools.Important: You must have access to an AI tool to take this course.

CCL's Team Effectiveness Framework focuses on 4 components that are essential to high-performing teams: Core, Collective Mindset, Cohesive Relationships, and Connection.In this team leadership workshop, participants work together in groups to learn key concepts and apply best practices with their own teams. Whether delivered to an intact team or participants from different teams, this workshop helps participants assess and strengthen their teams’ effectiveness. This workshop is delivered in partnership with the Center for Creative Leadership (CCL®) and facilitated by a Management Concepts instructor who brings a federal context to the content.

In today’s uncertain landscape, effective decision making is crucial at every level in the organization. Decisions range from simple and clear to complex and ambiguous, requiring people to approach different situations with confidence and clarity.This workshop introduces a practical 6-step process for making decisions. Participants learn how to identify the context surrounding a decision-making challenge and adjust their approach accordingly. They apply the process to an individual decision challenge from their own work and identify specific next steps to address it.This workshop is delivered in partnership with the Center for Creative Leadership (CCL®) and facilitated by a Management Concepts instructor who brings a federal context to the content.