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Gain a comprehensive overview of Federal HR and how it works, including processes, tools, and rules and regulations. You will then culminate your learning experience with with a capstone exercise…

Gain a comprehensive overview of Federal HR and how it works, including processes, tools, and rules and regulations. You will then culminate your learning experience with with a capstone exercise based around a real-world Federal HR scenario.

Gain valuable skills in problem-solving and negotiating to support your work as an HR consultant and grow your ability to foster partnerships between management and employees. Learn how to create and…

Gain valuable skills in problem-solving and negotiating to support your work as an HR consultant and grow your ability to foster partnerships between management and employees. Learn how to create and implement HR policies, programs, and processes to improve workforce performance and understand the link between HR and customer service.

Deliver exceptional customer service to support your federal HR customers! This course helps you anticipate customer needs, identify issues, and solve problems. Learn how to work with customers in the…

Deliver exceptional customer service to support your federal HR customers! This course helps you anticipate customer needs, identify issues, and solve problems. Learn how to work with customers in the federal arena through root cause analysis, diagnosing and solving problems, and anticipating customer needs.

Increase the probability of successful HR outcomes by using the most effective tools, techniques, and best practices for preparing and communicating HR data and making data-driven decisions.…

Increase the probability of successful HR outcomes by using the most effective tools, techniques, and best practices for preparing and communicating HR data and making data-driven decisions. Throughout this course, you will learn how to leverage HR analytics to add value to your organization and which regulations and reporting requirements are most useful and relevant to your position. By applying the Analytics Process Model and utilizing Microsoft Excel, you'll be ready to organize, analyze, and present HR data.

Increase HR operational efficiencies and performance through streamlining operations and optimizing processes on both a department and individual level. In this course, you will gain in-depth…

Increase HR operational efficiencies and performance through streamlining operations and optimizing processes on both a department and individual level. In this course, you will gain in-depth knowledge on benchmarking, service level agreements, and ways to evaluate and reward performance.

Classify positions with confidence! This course provides an overview of the fundamental requirements for position classification in the General Schedule and the Federal Wage System. During class, you…

Classify positions with confidence! This course provides an overview of the fundamental requirements for position classification in the General Schedule and the Federal Wage System. During class, you use a systematic approach to practice classifying Federal positions to support effective staffing and regulatory and legislative compliance.

Learn to develop and maintain successful labor and management relations to support employee engagement and prevent budgetary overruns. Through role-play activities and scenario-based learning, you…

Learn to develop and maintain successful labor and management relations to support employee engagement and prevent budgetary overruns. Through role-play activities and scenario-based learning, you will develop the skills necessary to effectively ensure productive outcomes between employees and management.

Promote positive employer–employee relations that will help boost productivity, motivation, and morale, creating a better and more productive work environment. Learn to address performance concerns,…

Promote positive employer–employee relations that will help boost productivity, motivation, and morale, creating a better and more productive work environment. Learn to address performance concerns, help management with disciplinary actions, inform employees of federal employment program options, and help employees with problems or complaints.

Take a comprehensive look at your FERS retirement benefits! This course will provide FERS employees with a comprehensive look at their Federal benefits as well as an understanding of financial…

Take a comprehensive look at your FERS retirement benefits! This course will provide FERS employees with a comprehensive look at their Federal benefits as well as an understanding of financial planning concerns and options.

Learn how to bring new talent into your organization. This course provides a strategic and tactical approach to staffing, recruiting, selection, placement, onboarding, and employee development. You…

Learn how to bring new talent into your organization. This course provides a strategic and tactical approach to staffing, recruiting, selection, placement, onboarding, and employee development. You will learn how to define the organization’s need, analyze data to make better hiring decisions, select candidates, and position new hires for success.

Attract, hire, retain, and develop a skilled and high-performing workforce that drives organizational success. In this course, you will learn how to align your organization’s strategic and workforce…

Attract, hire, retain, and develop a skilled and high-performing workforce that drives organizational success. In this course, you will learn how to align your organization’s strategic and workforce plans, identify gaps, and inform succession planning using industry best practices, including OPM’s Strategic Workforce Planning Model.

Help your agency navigate the future through succession planning. Explore the principles of succession planning, where to drive the data for your plan, and what steps to follow to develop and…

Help your agency navigate the future through succession planning. Explore the principles of succession planning, where to drive the data for your plan, and what steps to follow to develop and implement your plan. Get hands-on experience developing elements of a succession plan using industry best practices, including OPM's Succession Planning Model.

Discover best practices for implementing effective and regulatorily compliant federal recruitment and hiring processes. By practicing conducting a job analysis and using the results to develop…

Discover best practices for implementing effective and regulatorily compliant federal recruitment and hiring processes. By practicing conducting a job analysis and using the results to develop assessment instruments, this course will enable you to find the right individuals to fill positions in your federal organization.

Learn strategies to overcome position management challenges and best practices for how to use position management to influence organizational success. You will also develop skills and tools for…

Learn strategies to overcome position management challenges and best practices for how to use position management to influence organizational success. You will also develop skills and tools for organizational design, workforce alignment, job description development, and organizational gap mitigation.

Learn strategies for helping employees develop new skills that provide opportunities for career growth. Get an overview of tools used to assess natural abilities, skills, motivators, and work-style…

Learn strategies for helping employees develop new skills that provide opportunities for career growth. Get an overview of tools used to assess natural abilities, skills, motivators, and work-style preferences. Using this information, you will practice assisting employees in developing their career strategies and creating an action plan that will help ensure career growth.