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Management Concepts Advisory Board

Andy Snider

Andy Snider

Andy Snider

Since 2000, Andy has been the CEO of Snider Associates, a consulting organization focused on helping organizations reach the next level by designing and implementing strategies and off-sites to build organizational and leadership capacity. Snider Associates’ clients have included: Athenium Software, Authentic Leadership Institute, Binswanger Corporation, Cambridge Leadership Associates, Covestor, Davita Medical, Grand Circle Travel, Heartland Payment Systems, Intuit, Ketchum PR, Legal Sea Foods, Management Concepts, Ridge Training, Visiting Nurses of NY, and Yum Brands.

Snider has facilitated leadership retreats for a wide variety of executive groups including YPO Forums, HBS Alumni Forums, Wharton AMP program participants, and Harvard Business School AMP program participants. Andy has taught Leadership in Executive programs at Harvard University and in the MBA Program at Northeastern University.

In addition to his work at Snider Associates, Andy oversaw the growth of The Authentic Leadership Institute as its COO. ALI provides advanced leadership programs to Fortune 100 companies.

From 1991 until 2000, Andy was the co-founder and President of VIS Development. That technology company became an INC 500 fast-growth company and pioneered the development of interactive video training on CDs, and later online. Major clients included: Bain Consulting, BellSouth, Dupont, Forum Corporation, Harvard Business Interactive, Honda, Pfizer, and Unilever.

Prior to VIS, Andy was VP of Administration for ABC Television Broadcast Operations in New York. Andy lives in Boston with his wife, a TV producer. He is a graduate of the Harvard Business School and Lehigh University. He has served on the boards of Conservatory Lab Charter School, More than Words, Management Concepts Inc., Facing History and Ourselves, and has been an active member of the World President’s Organization (YPO-NE). He was a participant for over 18 years in New England YPO and WPO Forums.

Edward Bersoff

Edward Bersoff

Edward Bersoff

Dr. Edward H. Bersoff is currently Chairman of Parabilis, LLC a business finance company located in Northern Virginia. He is also the Chairman of Greenwich Associates, LLC, a business advisory firm. He was formerly the Chairman and CEO of ATS Corporation, a publicly traded (NYSE-AMEX: ATSC) Northern Virginia-based company serving the information technology needs of the Government and private sectors. ATSC was acquired in March 2012.

Dr. Bersoff was previously Chairman, President, and CEO of BTG, Inc., an information technology firm he founded in 1982. The company’s common stock was listed on the NASDAQ National Market. In November 2001 BTG was acquired by the Titan Corporation, a NYSE listed company. Dr. Bersoff was elected to the Board of Titan in February 2002. Titan was sold to L-3 Communications in August 2005.

Dr. Bersoff has also served on the boards of other public and private companies. During his business career, Bersoff has served as the CFO of a public company, served as Lead Director of three public companies, chaired the audit committee of two public companies, served on the audit committee of two others, and has served on the governance and compensation committees of other public companies. He is currently Chair of the Virginia 529 Plan and Marymount University Board.

Dr. Bersoff holds A.B., M.S., and Ph.D. degrees in mathematics from New York University and is a Harvard Business School’s Owner/President Management Program graduate. In 2007 he was awarded the Association for Corporate Growth National Capital Chapter Lifetime Achievement Award, and in 2014 he was named Outstanding Director by the Washington Business Journal for his chairmanship of the Holy Cross Health System.

Jeffrey Sugerman

Jeffrey Sugerman

Jeffrey Sugerman

Jeffrey Sugerman, Ph.D., is the president and CEO of Inscape Publishing, a leading provider of training materials for the corporate market. Sugerman brings 20 years of experience in senior management, marketing, and business development in the technology, training, and publishing industries.

He joined Inscape Publishing as President and CEO in 2001 to lead its transformation into an independent, growth company in partnership with Riverside Capital Partners and subsequently Sentinel Capital Partners. In February 2012, Inscape was acquired by John Wiley and Sons, Inc. and Sugerman was named Executive Vice President of the Talent Solutions and Education Services Group, four growing software-as-a-service (SaaS) companies acquired by Wiley. In 2021, he co-founded Ekwe.app with Michael Cain.

Sugerman received his Ph.D. in clinical psychology from Washington University in St. Louis and his B.A. from Northwestern University. He was an Assistant Professor at Farleigh Dickinson University, before joining Sirota and Alper Associates, a consulting services to Fortune 500 companies. Sugerman has worked in corporate publishing since 1988, when he joined a subsidiary of Harcourt Brace Jovanovich. From 1992 to 1999, he served in various senior executive roles in the Assessments Division of National Computer Systems, now a subsidiary of Pearson PLC. Sugerman is past president of ISA, the trade association for training and development industry suppliers. He was the 2009 recipient of ISA's prestigious Broomfield Award.

Jeffrey's non-work interests include playing upright bass in a jazz quartet and practicing yoga.

Ron Sanders

Ron Sanders

Ron Sanders

Elected in 2006 to the National Academy of Public Administration (NAPA), Dr. Ron Sanders has served in some of the most senior positions within the US government, the private sector, and academia, and he has played a key role in the transformation of some of the most important public sector organizations in the world.

Sanders helped lead the post-Cold War transformation of the US Defense Department; the post-9/11 stand-up of the Department of Homeland Security, the Office of National Intelligence, and the integration of the US Intelligence Community (IC), as well as the recruiting, development, and deployment of thousands of new intelligence officers to fight the Global War on Terror; the reform and restructuring of the IRS; the creation of the cybersecurity and space agencies of the United Arab Emirates; and even the establishment of China’s National School of Administration.

Recipient of three Presidential Rank Awards, two Teddy Roosevelt Distinguished Public Service Awards, the National Intelligence Distinguished Service Medal, an Innovations in American Government award from Harvard, and more, Dr. Sanders has written four books—and has also served as a member of the National Security Agency’s Advisory Board, as well as on the Boards of Directors of the National Intelligence University Foundation, the Senior Executives Association, the American Society for Training and Development; the Journal The Public Manager, and the National Academy of Sciences Cybersecurity Panel. And from 2017 until his resignation in October 2020, he was also the Presidentially appointed Chairman of the US Federal Salary Council.

Sanders has taught on the faculties of Syracuse University’s Maxwell School of Citizenship and Public Affairs and the George Washington University and led research centers at both institutions. He earned his Doctorate in Public Administration from GWU and holds a B.A. from USF and an M.S. from the University of Utah.

Our Founder

Thomas F. Dungan, Jr., leveraged his expertise in Federal acquisition and contracting to develop the company's first training courses in 1973. He enlisted the help of his family to produce the company’s first mailing. Dungan’s dedication and hard work started the engine that took the company places he never imagined.

Our CEO

Thomas F. Dungan, III joined the company in 1992, became president in 1995, and has been CEO since 2008. Since taking the reins from his father more than 20 years ago, Tom has skillfully shaped the strategy and culture of Management Concepts and continues to drive extraordinary growth.

Customer Satisfaction

In the early years, Management Concepts relied on word-of-mouth from delighted customers as a primary growth engine. The principles of doing the right thing for the customer, focusing on quality, and meeting commitments remain central to the company’s values and culture today.

Increasing Demand

In the 1980s, Management Concepts entered the emerging training industry. It was clear that practical, role-based training would be needed to prepare America’s workforce for the new economy. As a result, Management Concepts added new topic areas and increased course offerings to meet growing customer needs.

Comprehensive Solutions

The digital age has fundamentally changed the way we serve our customers. Today, we offer comprehensive solutions around professional development, workforce development, and performance improvement to help our customers perform at their fullest potential, advance in their careers, and deliver on their organizations’ missions.

Steadfast Dedication

We are dedicated to improving the potential of the government workforce. Over the years, our demonstrated ability to achieve desired results and surpass expectations has gained the attention of industry-leading clients that face similar challenges — such as alignment throughout the organization, leadership, efficient business processes, logistics, and scale.

Guiding Principles

Our creative, knowledgeable staff serves our customers to unleash the potential of individuals, teams, and organizations to meet every mission-guided challenge. We know that our collective accomplishments would not be possible without customers who speak enthusiastically about us.

Management Concepts Executive Leadership Team

Thomas F. Dungan, III

Thomas F. Dungan III

Chief Executive Officer and Owner

Thomas F. Dungan III

Chief Executive Officer and Owner

For more than 26 years, Tom has guided Management Concepts through major shifts in the training industry, resulting in tremendous growth and increase in revenue. The company is now recognized as the leading provider of training and human capital services within the Federal market. Tom continues to skillfully shape the strategy and culture of Management Concepts, driving for positive client impact and innovative solutions to the government’s training needs.

Additionally, Tom is active in other business arenas, including banking and real estate ventures, numerous industry associations and nonprofit boards, and leadership organizations such as the Young Presidents Organization (YPO).

He volunteers much of his time to his alma mater, The College of William & Mary, where he serves on the board of trustees as Washington, DC Regional co-chair of the $1 billion For the Bold fundraising campaign.

Tom was awarded a Bachelor of Business Administration degree in Accounting from The College of William & Mary and is a certified public accountant, licensed in the state of Virginia.

Stephen L. Maier

Stephen L. Maier

President

Stephen L. Maier

President

As President of Management Concepts, Steve is a passionate people- and customer-centric leader who is focused on developing business relationships with top-tier executives, guiding the company vision and mission while overseeing business development and operations activities to constantly improve the caliber and delivery of training, professional development, and talent management services. For much of his career, Steve has been active in the Federal Government marketplace and is acutely aware of workforce development technology and trends. In addition, he is a member of software developer, Privia’s, board of directors.

Steve was awarded a Bachelor of Science degree in Computer and Information Science from University of Michigan, and a Master of Science degree in Computer Science from Johns Hopkins University.

Steven Simpson

Steven Simpson

General Counsel, Corporate Secretary, and Chief Risk Officer

Steven Simpson

General Counsel, Corporate Secretary, and Chief Risk Officer

For more than 20 years, Steven has managed all legal affairs, contract actions, and business transactions for Management Concepts. He develops and implements companywide risk mitigation and compliance programs; actively supports business development and sales; and negotiates and structures business ventures, partnerships, and investments.

He is relied upon for his extensive knowledge of Federal Government contracting, compliance, copyright and trademark law, employment law, and state tax law. Before joining Management Concepts, he provided legal counsel to other organizations that serve both private and public sectors.

Steven was awarded a Bachelor of Arts degree in Political Science from University of Rochester, a Juris Doctorate (JD) degree from American University, Washington College of Law, and a Master of Law (LLM) degree in U.S. Government Procurement Law from The George Washington University Law School. He is currently completing another Master of Law degree in Public Procurement and Policy, EU Procurement Law, from the University of Nottingham in the United Kingdom.

Cheryl-Ann Cohen

Cheryl-Ann Cohen

Chief Technology Officer

Cheryl-Ann Cohen

Chief Technology Officer

As CTO, Cheryl is responsible for defining and deploying Management Concepts long-term technology strategy and providing thought leadership and strategic oversight for development of training products and delivery of learning technology solutions.

Cheryl has been delivering technology-differentiated solutions to government and commercial customers throughout her career. Before joining Management Concepts, she served as Chief Development Officer for ATK, an aerospace and defense contractor, where she led enterprise-wide consolidation and governance around engineering and business applications, program management, operational process improvement, and enterprise architecture. As Chief Information and Technology Officer for USIS, Cheryl drove strategic IT investments including development of customer mobile applications. She has extensive acquisition experience having directed the systems integration of 13 acquired companies while at ManTech International Corporation.

Cheryl-Ann was awarded a Bachelor of Science degree in Mathematics from Georgetown University.

James K. Nash

Marjan Hekmat

Chief Financial Officer

Marjan Hekmat

Chief Financial Officer

As CFO, Marjan is responsible for all aspects of Management Concepts financial strategies, processes, and operations.

She has more than 20 years of executive financial management experience, including CFO and COO roles. Marjan has expertise in government contracting and information technology and is adept at financial planning and reporting, as well as treasury and cash flow management.

Marjan was awarded a Bachelor of Science degree in Economics and Accounting from The University of Maryland, College Park and she is also a Certified Public Accountant.

Dr. Barbara Rudin

Dr. Barbara Rudin

Chief Growth Officer

Dr. Barbara Rudin

Chief Growth Officer

As Chief Growth Officer, Dr. Barbara Rudin is responsible for driving strategy and growth across Management Concepts Products and Services business units.

Dr. Rudin has spent 30 years in government contracting. Most recently she served as Executive Vice President for Manhattan Strategy Group, as small business specializing in social services training and technical assistance. Prior to that she served as the Executive Vice President and Group Leader for the health, education and social programs $300M+ business unit at ICF. She began her career as survey researcher working closely with military and civilian agency clients.

Dr. Rudin holds a bachelor’s degree in Psychology from the University of Florida and a Masters and PhD in Child and Family Development from the University of Georgia.

Karen Spiegelthal

Karen Spiegelthal

Vice President, Marketing

Karen Spiegelthal

Vice President, Marketing

As VP of Marketing, Karen develops and implements marketing strategies in support of Management Concepts strategic plans and corporate objectives.

Before joining Management Concepts, she led all aspects of branding and customer acquisition for Kit Check, a late-stage, growth-oriented pharma-tech startup. Formerly, she led the marketing efforts as a VP of K12, where she nurtured the brand for 14 years — from its infancy, through IPO, and beyond — with accelerated demand creation consistently supporting high-growth trajectory and category ownership objectives.

As Senior Director of Marketing for $1.8 billion Aether Systems, a communications and wireless enablement company, Karen was wholly responsible for end-to-end demand creation and led integration of marketing data and staff during multiple acquisitions. And early on, as Marketing Manager of UNICOM Government Inc. (formerly GTSI), she was responsible for building the marketing database, collateral, and campaigns for the $1 billion company, which had once been the largest value-added reseller serving the Federal Government.

Karen was awarded a Bachelor of Science degree in Business from The Johns Hopkins University.

Kevin Duffer

Andrea Lee

Vice President of Services

Andrea Lee

Vice President of Services

As Vice President of Services, Andrea Lee is responsible for driving positive outcomes and delivering world-class Human Capital Advisory Services to the growing portfolio of federal civilian and defense sector clientele at Management Concepts.

Andrea brings nearly 20 years of consulting experience and senior leadership in talent management solutions, business systems modernization, and organizational change management for the federal and private sectors. Prior to joining Management Concepts, Andrea held key federal Senior Executive Service positions within the Veterans Benefits Administration, including Chief of Staff and Senior Advisor to the Under Secretary for Benefits.

Andrea was awarded a Bachelor of Science in Education from the University of Tennessee and a Master of Business Administration from Tulane University. She completed the Senior Executive Strategic Leadership Course at the University of North Carolina’s Kenan-Flagler Business School, holds a Leading Change Certificate from Harvard Business School Executive Education, and holds Prosci® Change Management Certification.

Shelly Cook

Shelly Cook

Vice President, Operations

Shelly Cook

Vice President, Operations

Nearly 20 years has passed since Shelly joined Management Concepts as Curriculum Development Manager. Today, in her role of VP of Operations, Shelly is responsible for the execution of training and professional services, including program profitability, delivery quality, cost control, contract compliance, and risk mitigation.

She is well known for her willingness to listen, her attention to detail, and her ability to find a way to accomplish what others deem impossible. Prior to joining Management Concepts, Shelly was a technical recruiter and consultant.

Shelly was awarded a Bachelor of Science degree in Psychology from George Mason University.

Tanya R. Russo

Tanya R. Russo

Executive Director of Human Resources

Tanya R. Russo

Executive Director of Human Resources

As the Executive Director of HR, Tanya oversees talent management, employee relations, training and development, and benefits administration for Management Concepts.

Just as Management Concepts has grown significantly, so too has Tanya’s role since she joined the company nearly 20 years ago. She is well known for her expertise in organizational development, recruiting, and interviewing. Before joining Management Concepts, she worked as a paralegal and recruiting coordinator.

Tanya was awarded a Bachelor of Science degree in Administration from George Mason University. In addition, she has completed certificate programs in Federal Workplace Mediation and Commercial Workplace Mediation from Northern Virginia Mediation Services.

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