Advance from basic AI use to structured, professional applications of generative AI in federal work. Learn how to shape AI outputs using advanced prompting strategies and structured workflows that produce consistent, high-quality outputs while operating within federal policy and security constraints. Practice using AI to analyze problems and improve the quality and clarity of workplace deliverables. You will leave the course able to build repeatable AI workflows, collaborate effectively using AI tools, and apply AI responsibly to support mission outcomes.

Move from basic AI familiarity to confident use of AI as a collaborative partner in the federal workplace. Learn how to shape AI behavior through structured input and disciplined review to produce reliable, high-quality results for real tasks, practice advanced prompting and interaction techniques, and design simple AI-supported ways of working that improve efficiency and decision quality. You will conclude the course equipped to apply sound human judgment while adapting your approach as technologies, policies, and mission needs evolve.

Learn how to use AI tools practically and responsibly in a federal environment. This course moves beyond definitions to focus on how federal employees can apply AI in everyday work. Participants will practice simple prompt frameworks to improve AI outputs and learn how to guide AI toward higher-quality results using clear instructions and sound judgement. Through guided practice, you will identify real job tasks where AI can save time today and understand how AI may impact roles, skills, and career paths across the federal workforce.

Gain insight into sound business strategy through data analysis, a key component to problem-solving and decision-making within a mission-critical organization. Develop a strong foundation in data analysis techniques, including analytical techniques, data preparation, integration, statistical analysis, and presentation skills. Working collaboratively through real-world scenarios using Microsoft Excel, you’ll be prepared to perform the most relevant, mission-critical analyses.

Develop a strong foundation in data analysis techniques to gain insight into sound business strategy, an insight critical to problem-solving and decision-making within your organization. You will learn numerous analytical techniques, including data validation and conditioning, probability distribution statistical analysis, and how to store data to maintain data integrity. Working collaboratively through real-world scenarios using Microsoft Excel, you’ll be prepared to perform the most relevant, mission-critical analyses.

Unlock key skills in Microsoft Excel to develop a strong foundation in data analysis techniques, including numerous analytical techniques, data preparation, integration, and charting skills. Learn to use data to gain insight into sound business strategy, a key component in problem-solving and decision-making within a mission-critical organization. Working collaboratively through real-world scenarios using Microsoft Excel, you’ll be prepared to perform the most relevant, mission-critical analyses for your organization.

Discover how to utilize Microsoft Excel for benefit-cost analysis to organize facts, assumptions, estimates, and findings to align your decisions with your organization’s goals and mission. You will learn to conduct accurate benefit-cost analyses in Microsoft Excel using fundamental principles, best practices, and powerful tools.

Challenge yourself to overcome common barriers and transform your thinking by engaging in problem solving designed to explore alternative perspectives and novel solutions. The concepts presented in Breakthrough Problem Solving are a logical follow-on to the skills learned in Critical Thinking for Problem Solving. Breakthrough Problem Solving provides an opportunity to harness those skills and put them into practice to reframe and overcome organizational issues.

Discover how to leverage Microsoft Excel to analyze budgets and finances to help ensure the accurate and timely preparation of budget worksheets. After an overview of budgeting, the rules and regulations that govern the process, and the basics of Excel, you will participate in hands-on activities to apply spreadsheet tools and techniques needed to prepare budget worksheets.

Strengthen your ability to influence a workplace where data is effectively used to drive insights and inform strategic initiatives. This course equips supervisors and data champions with strategies to connect technical and non-technical teams, identify and apply data tools effectively, and foster a culture where data informs action. Additionally, you will explore techniques to address resistance, advocate for responsible data use, and implement practical initiatives that yield measurable improvements.

Learn how to employ critical thinking to solve problems, identify opportunities, and effectively manage change. Explore characteristics of critical thinkers and identify strategies for overcoming common thinking patterns. Use tools and strategies to apply to your current workplace situations.

Analyze data to help solve your organization’s most complex challenges and requirements. Learn the core techniques used to analyze and model complex data into understandable information. Gather the skills to interpret data using Microsoft Excel with lessons enhanced with application-based demonstrations and exercises that will provide you with the skills needed to apply these concepts back on the job.

Enhance your expertise with the Data Analytics Performance Accelerator, a specialized program offering one-on-one sessions with a subject matter expert to help federal professionals build data literacy and analytical capabilities. These targeted sessions provide expert guidance in mission-critical areas such as data analysis, data collection, predictive modeling, decision support, and data visualization. Whether you’re translating complex datasets into actionable insights, ensuring compliance data governance standards, implementing AI and automation, or preparing for leadership roles, these high-impact sessions deliver practical strategies and technical expertise. Gain real-world insights and direct mentorship from experienced professionals who understand the unique challenges of federal data analytics. Strengthen your decision-making, improve your ability to communicate data-driven insights, and confidently advance your mission-aligned career.

Analyze and collect clean data, particularly in the context of your organization’s data management. Learn best practices to combat common obstacles in data collection. Gain strategies for identifying the best types of data to address your needs, methods for collecting primary and secondary data, and diverse research methods to aid in organization decision making.

Transform your data into a compelling story that drives action. In today’s data-driven landscape, the federal government needs both skilled analysts and effective storytellers that can elevate policy and public service. In this course, you’ll use the foundations of storytelling to distill complex data into accessible and persuasive narratives. You’ll learn how to craft a strong story, sharpen your data visualization skills, and deliver engaging presentations—fostering actionable insights through a blend of theoretical knowledge and practical federal scenarios.

Explore the General Decision Support Model, a framework that guides effective decision-making during the analytics process and helps ensure a sound business strategy based on facts. You will practice developing the questions, understanding stakeholder needs, identifying risks and uncertainties, and analyzing plan components, and will determine how to gather and analyze data to evaluate and communicate alternatives to upper management for decision-making. Examples, relevant discussions, and the use of Microsoft Excel will provide you with value that can be transferred back to the real-world environment.

Capture the value of key data analyses and present them in a way that ensures decision-makers can interpret those results to make sound decisions. Learn how to capture, analyze, and determine relevance to organizational needs through application-based exercises. You will explore the Analytics Process Model, evaluate analytic findings, and learn how to effectively communicate your findings to your audience.

Strengthen federal analysis by testing assumptions, evaluating evidence, and applying structured reasoning to real work. Participants learn practical methods to identify data bias, avoid logical fallacies, select meaningful measures, and align evidence with organizational goals. Apply these techniques to produce more defensible analysis, strengthen recommendations, and support accountable, results-driven decision-making.

Hone your data analytic skills by applying them to a scenario-based Federal case study. Start with the raw data files of a fictional project at a Federal agency and follow a narrative arc that participants reveal as they progress through the data. Learn to transform data into actionable decisions that support the agency’s mission, to identify analytic objectives, collect and prepare data, select analytical techniques, and interpret results. This creative training emphasizes real-world application, critical thinking, and effective communication of findings. By the end, you'll be equipped to make data-driven decisions and present actionable recommendations to meet organizational goals.

While opportunities to leverage data continue to expand rapidly, so do potential risks and compliance concerns. As some of the largest collectors and users of data, federal employees must know how to work with and use data ethically. In this course, you’ll learn how to apply the federal data ethics framework to all stages of the data lifecycle. Through real-life scenarios and exercises, you’ll explore how relevant legal authorities affect the workplace and practice solving common issues that arise when working with data, data subjects, and stakeholders.