Unlock a complete picture of your leadership effectiveness with a 360-degree assessment that gives you more than just feedback—it gives you a roadmap for growth. You’ll gather insights from your own self-assessment, your supervisor, your direct reports, and your colleagues to reveal your true strengths and the growth opportunities holding you back. In this workshop, you’ll dive into your results, transform feedback into actionable strategies, and design a personalized development plan that accelerates your performance. Plus, you’ll receive a 30 minute one-on-one coaching session with the facilitator after class (to refine your plan and ensure you can put it into action immediately). Walk away with clarity, confidence, and a concrete path to becoming the leader others want to follow.Important: This course requires pre-work. You’ll complete a 360-degree assessment before class, including feedback from colleagues and a self-assessment, which requires 4–6 weeks of lead time.

Build practical collaboration skills through a fun, scenario-based experience. Participants step into a fictional, high-stakes crime investigation where hands-on activities reveal how teams communicate, make decisions, and overcome silos. In today’s fast-paced government environment, mission success depends on strong teamwork. This experience will give government professionals tools they can immediately apply to solve problems and strengthen team results–no matter their role.

Learn how to use the performance management cycle and performance improvement plans (PIPs) to effectively address poor performance in the federal government. Through discussions and scenarios, you will learn to assess employee performance, partner with human resources (HR) to manage the PIP process, and navigate difficult conversations. Whether you’re an experienced supervisor or building your skills, you’ll be ready to identify performance issues, determine next steps, and keep your team performing at a high level.

Survey established leadership practices to evolve your leadership strategy. In this course, you will learn advanced leadership skills and techniques to influence your organization's culture, lead others through strategic plans, and spark change with enhanced communication skills.

Learn how to best coach employees to help them gain new insights and make effective decisions that align their work with your organization’s mission. The Anytime Coaching model provides supervisors with approaches to finding coachable moments in everyday interactions. Guide your employees to solve workplace problems, build relationships, and overcome performance issues.

Challenge yourself to overcome common barriers and transform your thinking by engaging in problem solving designed to explore alternative perspectives and novel solutions. The concepts presented in Breakthrough Problem Solving are a logical follow-on to the skills learned in Critical Thinking for Problem Solving. Breakthrough Problem Solving provides an opportunity to harness those skills and put them into practice to reframe and overcome organizational issues.

Deliver effective briefings and presentations to help transform your organization. Become more productive in the way you create and organize content, use briefing and presentation techniques, and develop your presence—all to ensure that you’re communicating your ideas clearly and confidently to any audience.

Discover techniques aimed at enhancing communication and streamlining processes to boost team performance. This course emphasizes effective intention-setting, strategic planning, and seamless collaboration. Through interactive discussions, self-reflection, and evaluation of current methods, you will learn to construct and maintain high-performing teams. Acquire the skills to think critically, problem-solve efficiently, and drive innovation while focusing on achieving team objectives.

Clear, concise business writing helps colleagues, clients, and stakeholders quickly understand your message and act without confusion. By practicing proven strategies for prewriting, drafting, and editing, you’ll learn to write with clarity and impact. This course ensures every message you write (e.g., emails, reports, proposals, briefs, white papers) saves you time and drives results. Through real-life scenarios, practical examples, and hands-on exercises, you will develop the skills you need to refine and elevate your business writing. The outcome: faster decisions, fewer mistakes, and stronger collaboration across the board.

Strengthen your ability to influence a workplace where data is effectively used to drive insights and inform strategic initiatives. This course equips supervisors and data champions with strategies to connect technical and non-technical teams, identify and apply data tools effectively, and foster a culture where data informs action. Additionally, you will explore techniques to address resistance, advocate for responsible data use, and implement practical initiatives that yield measurable improvements.

Explore your Gallup CliftonStrengths assessment results and learn how your talent themes influence how you lead, collaborate, cooperate, and approach challenges with your team. In this interactive workshop, you’ll gain practical insights to apply your strengths more intentionally, partner with colleagues with complementary strengths, and align people with the work they naturally do best. Discover your superpowers to level up your team’s engagement, collaboration, and collective impact to achieve mission outcomes.Important: You’ll complete the Gallup CliftonStrengths assessment before the session and will need to have access to your results during the workshop.

Learn to strategically tailor messages to different audiences in ways that strengthen professional relationships and promote workplace engagement. Maximize the impact of your communication through intention and planning to ensure messages are aligned with organizational and personal goals.

Learn how to employ critical thinking to solve problems, identify opportunities, and effectively manage change. Explore characteristics of critical thinkers and identify strategies for overcoming common thinking patterns. Use tools and strategies to apply to your current workplace situations.

Learn the processes and techniques that build strong customer relationships, including evaluating your ability to manage your daily interactions with others. Through a series of dynamic activities, demonstrations, role-plays, and discussions, you will learn and practice the skills involved in establishing a customer focus, determining customer expectations, communicating with customers, dealing with challenging customers, and evaluating customer service.

Explore a decision-making framework tied to strategic thinking, learn to evaluate decision options that support organizational success, and use real-world scenarios to apply decision-making best practices as you discover ways to apply critical thinking skills holistically and make high-quality decisions.

Strengthen your ability to lead with diplomacy and drive results that directly contribute to your organization’s mission success. Federal leaders operate in a complex environment where success requires technical expertise, strategic action, and the ability to navigate organizational norms and priorities. This course will equip you with the diplomatic acumen needed to engage stakeholders at all levels, build alignment, and drive mission-critical outcomes with integrity and strategic impact. Through immersive exercises, practical tools, and engaging discussions, you’ll gain skills to effectively navigate high-stakes scenarios and lead with lasting impact.

Leverage the insights on personality types discovered through the DiSC® assessment tool to improve workplace communication. In this workshop, you will gain valuable information about your personality profile and develop strategies to effectively communicate with others. With practice, you will be able to build lasting workplace relationships and maximize your impact within your organization.

Elevate your leadership by mastering the power of emotional intelligence. In this 360-degree assessment-based workshop, you’ll uncover how your emotions shape your leadership style and directly impact your team’s performance. You’ll learn to manage your own reactions under pressure, tune into the needs of others, and strengthen relationships that drive collaboration and results. With guided feedback and real-world strategies, you’ll build a personalized action plan that turns insight into measurable growth. To ensure lasting impact, you’ll also receive a 30 minute one-on-one coaching session with the facilitator—helping you refine your plan and apply emotional intelligence in ways that inspire commitment, increase engagement, and lead with confidence in any environment.Important: This course requires pre-work. You’ll complete a 360-degree assessment before class, including feedback from colleagues and a self-assessment, which requires 4–6 weeks of lead time.

Discover the core skills of emotional intelligence to succeed in today’s challenging business environment. You will also learn how to assess and grow your own emotional intelligence and get hands-on practice applying these skills to a wide range of leadership challenges.

Learn to identify factors that generate engagement and disengagement and gain the tools to cultivate workplace relationships. Through interactive discussions and exercises, this course will help you engage your team members and promote a workplace environment that supports adaptability, innovation, and growth. In addition, you will practice conversations that sustain engagement during times of change and conflict.