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Innovate your leadership! Executive leaders play crucial roles in driving innovation efforts to achieve organizational goals and initiatives. In this course, you will learn practical and relevant…

Innovate your leadership! Executive leaders play crucial roles in driving innovation efforts to achieve organizational goals and initiatives. In this course, you will learn practical and relevant strategies for creating a culture of creativity and innovation in the public sector. You will gain hands-on practice through a scenario-based learning experience that explores strategic decisions about real-world workplace challenges. By the end of this course, you will develop actionable strategies for implementing and sustaining your vision in the years to come.

Drive change within your organization by implementing effective change leadership strategies. Discover tools and techniques for change planning and execution and apply best practices for communicating…

Drive change within your organization by implementing effective change leadership strategies. Discover tools and techniques for change planning and execution and apply best practices for communicating and guiding employees through change. Then, hone your change leadership skills with a capstone exercise based around a real-world scenario.

Survey established leadership practices to evolve your leadership strategy. In this course, you will learn advanced leadership skills and techniques to influence your organization's culture, lead…

Survey established leadership practices to evolve your leadership strategy. In this course, you will learn advanced leadership skills and techniques to influence your organization's culture, lead others through strategic plans, and spark change with enhanced communication skills.

Drive transformative change, achieve outstanding results, and foster collaboration across intricate organizational systems. Uncover new strategies to tackle complex organizational challenges,…

Drive transformative change, achieve outstanding results, and foster collaboration across intricate organizational systems. Uncover new strategies to tackle complex organizational challenges, cultivate agile leadership, harness leadership as a cultural asset, navigate boundaries, employ impactful leadership language, foster innovation, and co-create outcomes through collaboration.

Leaders need to learn how to lead situationally. Blanchard's SLII® empowers leaders to become adaptive—a requirement for our uncertain times. Backed by 40 years of research and an unmatched track…

Leaders need to learn how to lead situationally. Blanchard's SLII® empowers leaders to become adaptive—a requirement for our uncertain times. Backed by 40 years of research and an unmatched track record of results, this interactive learning experience teaches leaders how to lead situationally by giving people the right support and direction at the right time.

This course helps individuals find a way to confidently and safely speak out and raise DEI issues. Courageous Inclusion will teach your people a mindset that promotes diversity and inclusion, then…

This course helps individuals find a way to confidently and safely speak out and raise DEI issues. Courageous Inclusion will teach your people a mindset that promotes diversity and inclusion, then provides a proven process to help them become more knowledgeable and active proponents of inclusion in their workplace. Your people will understand how to diagnose themselves on the developmental continuum and which actions to take to progress to higher inclusion levels. This road map approach makes Courageous Inclusion uniquely powerful for increasing inclusivity in your culture and creating a workplace where everyone feels they belong.

Empower yourself with the knowledge, empathy, and skills to become diversity, equity, inclusion, and accessibility (DEIA) change agents. This unique course is designed for students eager and ready to…

Empower yourself with the knowledge, empathy, and skills to become diversity, equity, inclusion, and accessibility (DEIA) change agents. This unique course is designed for students eager and ready to elevate their DEIA advocacy efforts to the next level through engagement, collaboration, and connection with the rest of the class. By focusing on sharing individual stories and experiences in a psychologically safe learning environment, you’ll explore methods to cultivate DEIA efforts organization wide.

Explore the unique challenges women face in the professional work environment and the resulting contributions and perspectives they offer as leaders. This course offers the opportunity for women to…

Explore the unique challenges women face in the professional work environment and the resulting contributions and perspectives they offer as leaders. This course offers the opportunity for women to engage with other women, increase their support network, and further define their leadership style and mindset. Participants will learn more about the leaders they want to be and make commitments about behavioral changes they want to implement to move their own careers forward, advocating for themselves and for other women.

Learn how to cultivate a public service mindset in ways that will improve job satisfaction, foster shared commitment, and contribute to the public good. This course will help you align personal…

Learn how to cultivate a public service mindset in ways that will improve job satisfaction, foster shared commitment, and contribute to the public good. This course will help you align personal motivators and values to the broader agency mission.

Explore ways to foster a workplace environment that is inclusive, welcoming, and engaging for employees regardless of their generational cohort. This course will discuss methods of building workplace…

Explore ways to foster a workplace environment that is inclusive, welcoming, and engaging for employees regardless of their generational cohort. This course will discuss methods of building workplace relationships grounded in mutual respect for individuals—from all generations—to ensure all ideas, perspectives, and contributions are given an opportunity to flourish.

Learn how to employ critical thinking to solve problems, identify opportunities, and effectively manage change. Explore characteristics of critical thinkers and identify strategies for overcoming…

Learn how to employ critical thinking to solve problems, identify opportunities, and effectively manage change. Explore characteristics of critical thinkers and identify strategies for overcoming common thinking patterns. Use tools and strategies to apply to your current workplace situations.

Learn the processes and techniques that build strong customer relationships, including evaluating your ability to manage your daily interactions with others. Through a series of dynamic activities,…

Learn the processes and techniques that build strong customer relationships, including evaluating your ability to manage your daily interactions with others. Through a series of dynamic activities, demonstrations, role-plays, and discussions, you will learn and practice the skills involved in establishing a customer focus, determining customer expectations, communicating with customers, dealing with challenging customers, and evaluating customer service.

Discover how successful leaders—no matter their roles—use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities…

Discover how successful leaders—no matter their roles—use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities and behaviors of effective leaders, including the ability to collaborate, exert influence, and adapt to changing circumstances. Using real-world examples, you will expand your leadership capabilities and recognize opportunities for growth at your organization.

Discover best practices, select appropriate visuals, and practice delivery techniques to ensure your next presentation is less intimidating, more effective, and well-received. Learn to create and…

Discover best practices, select appropriate visuals, and practice delivery techniques to ensure your next presentation is less intimidating, more effective, and well-received. Learn to create and organize content, write compelling introductions, and anticipate audience needs—all to ensure that you’re communicating your ideas clearly and confidently.

Communicate clearly and effectively in workplace correspondence to demonstrate professionalism. The first step to communicating effectively is understanding the fundamentals of grammar. Learn the…

Communicate clearly and effectively in workplace correspondence to demonstrate professionalism. The first step to communicating effectively is understanding the fundamentals of grammar. Learn the essential grammar rules, tools, and real-life examples that can be applied in the workplace. Through exercises and assessments, you will practice identifying and correcting common grammar mistakes, and emerge as a more credible writer.

Learn to convey professionalism and even influence by writing clearly, effectively, and with your intended audience in mind. You will learn to craft various types of business correspondence, to use…

Learn to convey professionalism and even influence by writing clearly, effectively, and with your intended audience in mind. You will learn to craft various types of business correspondence, to use prewriting and editing techniques to improve your communication and convey messages with accuracy, correctness, and impact. Through the use of real-life scenarios, examples, and exercises that relate directly to the knowledge needed back on the job, Business Writing provides the tools and skills necessary to refine and hone business writing skills.

Learn about the value, advantages, and challenges that come with working remotely and collaborating with teams in virtual settings. You will engage with topics through interactions and activities to…

Learn about the value, advantages, and challenges that come with working remotely and collaborating with teams in virtual settings. You will engage with topics through interactions and activities to create a solid foundation for a virtual team, work with task-based and interpersonal skills-based processes, and learn strategies and best practices to achieve optimal performance.

Learn to use the Myers-Briggs Type Indicator® (MBTI®) to navigate the varied personalities of the workforce to work and communicate effectively with others. You will begin by taking the self-…

Learn to use the Myers-Briggs Type Indicator® (MBTI®) to navigate the varied personalities of the workforce to work and communicate effectively with others. You will begin by taking the self-assessment and then you will dive into the characteristics of each type. You will leave with the confidence to build workplace relations using the Myers-Briggs personality types as a guide to maneuver through coworkers' personalities.

Are you an inclusive leader? Take your advocacy and allyship to new heights and learn how to support your team with equitable and inclusive practices. This course is ideal for supervisors, team leads,…

Are you an inclusive leader? Take your advocacy and allyship to new heights and learn how to support your team with equitable and inclusive practices. This course is ideal for supervisors, team leads, and managers.

Develop the accountability, adaptability, and resilience (AAR) skills you need to perform your role effectively and meet organizational goals. While AAR may seem like innate traits, they can be…

Develop the accountability, adaptability, and resilience (AAR) skills you need to perform your role effectively and meet organizational goals. While AAR may seem like innate traits, they can be learned through a methodical approach that allows you to practice self-awareness and proactivity. Through activities, discussions, and self-assessments, you’ll learn AAR best practices and optimize your leadership role in the workplace.