Leadership

Organizations are in a constant state of flux, which can create uncertain, complex, and ambiguous workplace environments. To thrive, even in times of change and uncertainty, leaders must demonstrate…

Organizations are in a constant state of flux, which can create uncertain, complex, and ambiguous workplace environments. To thrive, even in times of change and uncertainty, leaders must demonstrate accountability, adaptability, and resilience (AAR). While AAR may seem like innate traits, they can be learned through a methodical approach that allows you to practice self-awareness and proactivity. By participating in activities, discussions, and self-assessments, you will develop the AAR skills to perform your role effectively and meet organizational goals.

Change is inevitable within organizations, but driving change within your organization can be difficult. Transition and transformation open new opportunities to lead because how you respond to change…

Change is inevitable within organizations, but driving change within your organization can be difficult. Transition and transformation open new opportunities to lead because how you respond to change affects your team and coworkers. Through practical tools and techniques, get ahead of the change and steward your colleagues toward the benefits that await on the other side.

Persuasive speaking is a popular form of speech aimed to convince, incite action, or enhance belief by the audience on a certain point of view. In this experiential course, you will be introduced to…

Persuasive speaking is a popular form of speech aimed to convince, incite action, or enhance belief by the audience on a certain point of view. In this experiential course, you will be introduced to persuasive speaking, discover strategies for audience analysis, and learn techniques to communicate clearly and confidently. Through engaging and dynamic activities, you will apply best practices and gain experience with delivery techniques for effective persuasion—ultimately expanding your personal impact.

Diverse and inclusive workplaces are more innovative, productive, and successful. In this course, participants will engage in self-reflection, discussions and targeted exercises to better understand…

Diverse and inclusive workplaces are more innovative, productive, and successful. In this course, participants will engage in self-reflection, discussions and targeted exercises to better understand how diversity and inclusion affect the workplace, determine strategies for contributing to an inclusive work culture that leverages different dimensions of diversity, and identify ways to promote an inclusive workplace environment as leaders and/or team managers.

Women represent a critical segment of the global workforce, yet there are few opportunities for them to explore the unique challenges they face in the professional work environment and the resulting…

Women represent a critical segment of the global workforce, yet there are few opportunities for them to explore the unique challenges they face in the professional work environment and the resulting contributions and perspectives they offer as leaders. This course offers the opportunity for women to engage with other women, increase their support network, and further define their leadership style and mindset. Participants will learn more about the leaders they want to be and make commitments about behavioral changes they want to implement to move their own careers forward, advocating for themselves and for other women.

Working in the public sector can be a rewarding experience, but it is not without challenges. Successful public servants align personal motivators and values to the broader agency mission. Learn how…

Working in the public sector can be a rewarding experience, but it is not without challenges. Successful public servants align personal motivators and values to the broader agency mission. Learn how to cultivate a public service mindset in ways that will improve job satisfaction, foster shared commitment, and contribute to the public good.

Frontline Federal Leader Impactis an award-winning, highly interactive virtual experience that focuses on the needs of first-level managers and supervisors in the Federal government. It will help you…

Frontline Federal Leader Impact is an award-winning, highly interactive virtual experience that focuses on the needs of first-level managers and supervisors in the Federal government. It will help you develop a basic understanding of competencies necessary for success, and a common leadership language among peers

The course is organized around six key competencies that are essential for all frontline managers and supervisors to master: Self-Awareness, Learning Agility, Communication, Political Savvy, Influencing Outcomes and Motivating Others.

This unique program combines the proven techniques and world class content of the Center for Creative Leadership® (CCL®) with Management Concepts’ expertise in successfully developing Federal leaders in support of their mission.

*Special Note on Course Length: Participants will have 6 weeks to complete the 18 hours of asynchronous course material.

A unique set of skills is required to successfully lead managers in today’s constantly changing world. Leaders must effectively manage in many directions at once while balancing the details for today…

A unique set of skills is required to successfully lead managers in today’s constantly changing world. Leaders must effectively manage in many directions at once while balancing the details for today with finding solutions for the complex challenges for tomorrow.

The Effective Federal Leader is a personalized online experience that addresses the skills that are critical for success today. You’ll learn how to lead virtual teams, techniques to increase resiliency, a comprehensive understanding of your strengths and development opportunities as a leader, and skills for solving complex challenges. You’ll be guided through this interactive experience by top faculty, working closely with them and in small groups of your peers throughout the course.

This unique program combines the proven techniques and world-class content of the Center for Creative Leadership® (CCL®) with Management Concepts’ expertise in successfully developing Federal leaders in support of their mission.

*Special Note on Course Length: In total, the facilitator led portion of the program is about 17 ½ hours. There is a 90-minute kick-off session one week prior to the course start date and then 4 hours of live instruction per each of the 4 class days. In addition to the facilitator led portion, you should expect to dedicate around 6 hours to self-study (around 2 hours per day).

This strategy training program is designed for senior Federal leaders at a “leading the function” level and beyond. Its high intensity organizational simulation and feedback-rich environment help you…

This strategy training program is designed for senior Federal leaders at a “leading the function” level and beyond. Its high intensity organizational simulation and feedback-rich environment help you focus on and improve your strategic leadership skills to achieve your agency’s mission. You will practice thinking and acting strategically, influencing strategies, and managing conflict and pressure.

Leading Strategically in the Federal Government combines the proven techniques and world-class content of the Center for Creative Leadership® (CCL®) with Management Concepts’ expertise in successfully developing Federal leaders in support of their mission.

*Special Note on Course Length: In total, the program is about 36 hours in length spanning across 4 ½ days. There will be 28 hours of live instruction and 8 hours of homework/asynchronous collaboration. 4.5 hours of coaching occurs outside the scheduled program (one 60-minute session prior to the program, one 90-minute session one to two weeks after the program, and two 60-minute sessions between one and three months after the program).

Supervisors are the linchpin between strategy and execution, requiring both technical and leadership skills to drive organizational success. Examining and discussing real-world examples and…

Supervisors are the linchpin between strategy and execution, requiring both technical and leadership skills to drive organizational success. Examining and discussing real-world examples and participating in experiential exercises, you will gain the skills and foundational concepts for effective supervision and enable those you manage to perform to their highest potential.

This workshop follows the guidance outlined in the Office of Personnel Management’s Federal Supervisory Training Framework and its Leadership Competencies.

Today’s workplaces include five generations of employees, adding a layer of complexity to how we communicate and work together. Generational differences between colleagues can provide many benefits to…

Today’s workplaces include five generations of employees, adding a layer of complexity to how we communicate and work together. Generational differences between colleagues can provide many benefits to a team or organization. You will learn to work successfully alongside all coworkers by taking an introspective look at yourself and your generation. This will enable you to discover mutual purpose and create meaningful, engaging work.

The status quo in an organization functions as the baseline upon which all employees operate. However, this does not mean alternate perspectives and solutions should not be considered. As an…

The status quo in an organization functions as the baseline upon which all employees operate. However, this does not mean alternate perspectives and solutions should not be considered. As an organization grows, so too must the status quo. The concepts presented in Breakthrough Problem Solving are a logical follow-on to the skills learned in Critical Thinking for Problem Solving. Breakthrough Problem Solving provides an opportunity to harness those skills and put them into practice to reframe and overcome organizational issues. Challenge yourself to overcome common barriers and transform your thinking by engaging in breakthrough problem-solving.

When workplace problems arise, individuals and teams need to think critically and develop solutions. Organizations that promote critical thinking are better equipped to solve problems, identify…

When workplace problems arise, individuals and teams need to think critically and develop solutions. Organizations that promote critical thinking are better equipped to solve problems, identify opportunities, and effectively manage change. Explore characteristics of critical thinkers and identify strategies for overcoming common thinking patterns. Use tools and strategies to apply to your current workplace situations.

As organizations become increasingly fast-paced and complex, leaders are tasked with making more decisions more quickly, while still considering the impact on their employees, teams, and organizations…

As organizations become increasingly fast-paced and complex, leaders are tasked with making more decisions more quickly, while still considering the impact on their employees, teams, and organizations. Effective leaders apply critical thinking skills holistically to make countless decisions each day. You will explore a decision-making framework tied to strategic thinking, learn to evaluate decision options that support organizational success, and use real-world scenarios to apply decision-making best practices.

You do not need a managerial title to be a leader. No matter their role, successful leaders use communication, emotional intelligence, and accountability to achieve work and further the interests of…

You do not need a managerial title to be a leader. No matter their role, successful leaders use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities and behaviors of effective leaders, including the ability to collaborate, exert influence, and adapt to changing circumstances. Using real-world examples, you will expand your leadership capabilities and recognize opportunities for growth at your organization.

What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the…

What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the success of all leaders. As the first step to seeking out opportunities for growth, you will learn about and assess your own leadership style. Through exercises and discussions, you will gain the skills and techniques to identify and address conflict areas before they escalate.

As today’s organizations evolve, leadership strategies must evolve as well. By building on established leadership practices, you will learn advanced leadership skills and techniques to engage your…

As today’s organizations evolve, leadership strategies must evolve as well. By building on established leadership practices, you will learn advanced leadership skills and techniques to engage your organization strategically through culture change. Gain the ability to lead others through learned strategic change management and enhanced communication skills to ultimately spark and innovate change.

One of the most important — and most difficult — things effective leaders do is engaging their team members. An effective leader promotes a workplace environment that supports adaptability, innovation…

One of the most important — and most difficult — things effective leaders do is engaging their team members. An effective leader promotes a workplace environment that supports adaptability, innovation, and growth. Through interactive discussions and exercises, you will learn to identify factors that generate engagement and disengagement and gain the tools to cultivate workplace relationships. Through role plays, you will practice conversations that sustain engagement during times of change and conflict.

How can emotional intelligence contribute to your success as a leader? Research suggests that leaders who are aware of both their own emotions and those of the people around them are more likely to…

How can emotional intelligence contribute to your success as a leader? Research suggests that leaders who are aware of both their own emotions and those of the people around them are more likely to succeed in today's challenging business environment. In this course, you will discover core skills of emotional intelligence. You will also learn how to assess and grow your own emotional intelligence and get hands-on practice applying these skills to a wide range of leadership challenges.

Strategic planning plays a critical role in driving action and delivering desired results within a Federal agency. You will develop a working knowledge of the Federal performance management framework…

Strategic planning plays a critical role in driving action and delivering desired results within a Federal agency. You will develop a working knowledge of the Federal performance management framework and the ability to apply a strategic planning process through an exploration of key principles, practical tools, and effective practices. You will return to your organization with the skills to contribute to or lead strategic planning activities that advance the overall mission.