Leadership

Organizations are in a constant state of flux, which can create uncertain, complex, and ambiguous workplace environments. To thrive — even in times of change and uncertainty — leaders must demonstrate…

Organizations are in a constant state of flux, which can create uncertain, complex, and ambiguous workplace environments. To thrive — even in times of change and uncertainty — leaders must demonstrate accountability, adaptability, and resilience (AAR). While AAR may seem like innate traits, they can be learned through a methodical approach that allows you to practice self-awareness and proactivity. By participating in activities, discussions, and self-assessments, you will develop the AAR skills to perform your role effectively and meet organizational goals.

Change is inevitable within organizations, but driving change within your organization can be difficult. Transition and transformation open new opportunities to lead because how you respond to change…

Change is inevitable within organizations, but driving change within your organization can be difficult. Transition and transformation open new opportunities to lead because how you respond to change affects your team and coworkers. Through practical tools and techniques, get ahead of the change and steward your colleagues toward the benefits that await on the other side.

Persuasive speaking is a popular form of speech aimed to convince, incite action, or enhance belief by the audience on a certain point of view. In this experiential course, you will be introduced to…

Persuasive speaking is a popular form of speech aimed to convince, incite action, or enhance belief by the audience on a certain point of view. In this experiential course, you will be introduced to persuasive speaking, discover strategies for audience analysis, and learn techniques to communicate clearly and confidently. Through engaging and dynamic activities, you will apply best practices and gain experience with delivery techniques for effective persuasion—ultimately expanding your personal impact.

Today’s workplaces include five generations of employees, adding a layer of complexity to how we communicate and work together. Generational differences between colleagues can provide many benefits to…

Today’s workplaces include five generations of employees, adding a layer of complexity to how we communicate and work together. Generational differences between colleagues can provide many benefits to a team or organization. You will learn to work successfully alongside all coworkers by taking an introspective look at yourself and your generation. This will enable you to discover mutual purpose and create meaningful, engaging work.

The status quo in an organization functions as the baseline upon which all employees operate. However, this does not mean alternate perspectives and solutions should not be considered. As an…

The status quo in an organization functions as the baseline upon which all employees operate. However, this does not mean alternate perspectives and solutions should not be considered. As an organization grows, so too must the status quo. The concepts presented in Breakthrough Problem Solving are a logical follow-on to the skills learned in Critical Thinking for Problem Solving. Breakthrough Problem Solving provides an opportunity to harness those skills and put them into practice to reframe and overcome organizational issues. Challenge yourself to overcome common barriers and transform your thinking by engaging in breakthrough problem-solving.

When workplace problems arise, an organization needs to think critically and develop solutions. Explore the nuances of critical thinking to challenge your own thinking, frame problems, and formulate…

When workplace problems arise, an organization needs to think critically and develop solutions. Explore the nuances of critical thinking to challenge your own thinking, frame problems, and formulate plans. Starting with an opening exercise that stretches your creative thinking and finishing with an actionable plan, you’ll discover new problem-solving methods to apply to your workplace situations.

As organizations become increasingly fast-paced and complex, leaders are tasked with making more decisions more quickly, while still considering the impact on their employees, teams, and organizations…

As organizations become increasingly fast-paced and complex, leaders are tasked with making more decisions more quickly, while still considering the impact on their employees, teams, and organizations. Effective leaders apply critical thinking skills holistically to make countless decisions each day. You will explore a decision-making framework tied to strategic thinking, learn to evaluate decision options that support organizational success, and use real-world scenarios to apply decision-making best practices.

Leaders exist at all levels of an organization, and face challenges no matter their role. But with challenges come opportunities. Learn how to identify and seek out those opportunities, and use your…

Leaders exist at all levels of an organization, and face challenges no matter their role. But with challenges come opportunities. Learn how to identify and seek out those opportunities, and use your strengths to communicate effectively, build relationships, and solve problems. Using real-world examples, you will examine the best strategies to make decisions, work in teams, and succeed during organizational change.

What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the…

What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the success of all leaders. As the first step to seeking out opportunities for growth, you will learn about and assess your own leadership style. Through exercises and discussions, you will gain the skills and techniques to identify and address conflict areas before they escalate.

As today’s organizations evolve, leadership strategies must evolve as well. By building on established leadership practices, you will learn advanced leadership skills and techniques to engage your…

As today’s organizations evolve, leadership strategies must evolve as well. By building on established leadership practices, you will learn advanced leadership skills and techniques to engage your organization strategically through culture change. Gain the ability to lead others through learned strategic change management and enhanced communication skills to ultimately spark and innovate change.

One of the most important — and most difficult — things effective leaders do is engaging their team members. An effective leader promotes a workplace environment that supports adaptability, innovation…

One of the most important — and most difficult — things effective leaders do is engaging their team members. An effective leader promotes a workplace environment that supports adaptability, innovation, and growth. Through interactive discussions and exercises, you will learn to identify factors that generate engagement and disengagement and gain the tools to cultivate workplace relationships. Through role plays, you will practice conversations that sustain engagement during times of change and conflict.

How can emotional intelligence contribute to your success as a leader? Research suggests that leaders who are aware of both their own emotions and those of the people around them are more likely to…

How can emotional intelligence contribute to your success as a leader? Research suggests that leaders who are aware of both their own emotions and those of the people around them are more likely to succeed in today's challenging business environment. In this course, you will discover core skills of emotional intelligence. You will also learn how to assess and grow your own emotional intelligence and get hands-on practice applying these skills to a wide range of leadership challenges.

Strategic planning plays a critical role in driving action and delivering desired results within a Federal agency. You will develop a working knowledge of the Federal performance management framework…

Strategic planning plays a critical role in driving action and delivering desired results within a Federal agency. You will develop a working knowledge of the Federal performance management framework and the ability to apply a strategic planning process through an exploration of key principles, practical tools, and effective practices. You will return to your organization with the skills to contribute to or lead strategic planning activities that advance the overall mission.

The best leaders navigate dynamic environments, inspire commitment and engagement, and foster collaboration — and do so by demonstrating a high degree of emotional intelligence (EI). While emotions…

The best leaders navigate dynamic environments, inspire commitment and engagement, and foster collaboration — and do so by demonstrating a high degree of emotional intelligence (EI). While emotions are inherent to all, learning how to recognize and respond to them is a learned behavior. Through this 360-degree assessment-based workshop, you will recognize how emotions affect leadership style, then learn to manage those emotions, be aware of others’ needs, and manage relationships. You will also develop a personal action plan to enhance your skills and strengths.

Reactionary, short-term thinking limits an individual’s — and an organization’s — growth and success. When you consider the larger picture, you gain a valuable perspective that enables you to make…

Reactionary, short-term thinking limits an individual’s — and an organization’s — growth and success. When you consider the larger picture, you gain a valuable perspective that enables you to make decisions to address immediate needs and achieve long-term success. You will identify characteristics of strategic thinkers and practice effective strategies and approaches using real-world, thought-provoking situations. You will learn to align individual and team goals to your organization’s mission and use a strategic framework to identify opportunities for growth.

For many, public speaking is an anxiety-inducing part of their work. Given that this daunting task is a responsibility for nearly every professional, how will you ensure that you’re communicating…

For many, public speaking is an anxiety-inducing part of their work. Given that this daunting task is a responsibility for nearly every professional, how will you ensure that you’re communicating clearly and confidently? Learn to create and organize content, to write compelling introductions, and ultimately to anticipate audience needs. Apply best practices, practice delivery techniques, and select appropriate visual aids to make sure your next presentation is less intimidating, more effective, and well-received.

How do you incorporate strategic considerations into your daily communication? Communicating strategically involves intentional communication that strengthens professional relationships and builds a…

How do you incorporate strategic considerations into your daily communication? Communicating strategically involves intentional communication that strengthens professional relationships and builds a productive working environment. Learn to communicate intentionally and strategically in daily interactions to align your goals to outcomes and tailor messages to various audiences to maximize impact.

Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and…

Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, but you will also learn to develop persuasive cases to implement new ideas and get buy-in from stakeholders to act on those innovative ideas. You are encouraged to come to class with a problem, challenge, or goal that requires creative and innovative thinking.

A holistic view of your on-the-job performance is beneficial to personal growth. 360-degree assessments give you this view by gathering feedback from a self-assessment, your supervisor, those who…

A holistic view of your on-the-job performance is beneficial to personal growth. 360-degree assessments give you this view by gathering feedback from a self-assessment, your supervisor, those who report to you, and select colleagues or team members. This feedback will help you understand your strengths and identify areas for continued growth and leadership development. This is a four-phase workshop and will address the assessment results and how to use the information to create an action plan to achieve individual development goals.

Influence is a powerful tool for any professional and can change your whole perspective. You will learn how to overcome obstacles, discover strategies to help build effective relationships, and…

Influence is a powerful tool for any professional and can change your whole perspective. You will learn how to overcome obstacles, discover strategies to help build effective relationships, and ultimately expand your personal impact within your organization through engaging and dynamic activities. You will explore how to assess situations, practice new skills using a variety of influencing behaviors, and learn to build networks. You will return to the workplace with the tools and techniques to broaden your influence and be seen as a leader.