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The federal government’s training needs continue to evolve, and so should your learning solutions. As part of Management Concepts’ ongoing commitment to providing the public sector with the most up-to-date information, our subject matter experts and instructional designers continue to enhance current courses and create newly relevant ones. Check back often, because we will continue to add to this list—and call us at 888-545-8571 if you have suggestions for additional content or need assistance with registering yourself or your team.

Acquisition & Contracting

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Course ID Title Length Description Audience(s) Date Available
1231 CON 1100 Contract Foundations Course 8 days Participants will learn the basics of contract formulation, from requirement to market research, and the activities leading to pre-award. DAU equivalent course. Part of the DAWIA and FAC-C Contracting certification tracks. Acquisition and contracting professionals and team members. Registration Open Now
1232 CON 1200 Pre-Award Contracting 8 days Get a complete understanding of pre-award contracting activities, from market research findings through source selection. DAU equivalent course. Part of the DAWIA and FAC-C Contracting certification tracks. Acquisition and contracting professionals and team members. Registration Open Now
1233 CON 1300 Contract Award 8 days An in-depth exploration of the basics of contract award activities, from formulating the source selection decision through announcement and publication of the award. DAU equivalent course. Part of the DAWIA and FAC-C Contracting certification tracks. Acquisition and contracting professionals and team members. Registration Open Now
1234 CON 1400 Post-Award Contracting 7 days Learn the basics of how to administer a contract after award, including building the contract file and modifications through contract closeout. DAU equivalent course. Part of the DAWIA and FAC-C Contracting certification tracks. Acquisition and contracting professionals and team members. Registration Open Now
Acquisition & Contracting Credentialing Tracks Varies by credential Credentials are more than just training—they support your career development from the classroom to the real world. Our credential programs are 3 to 4 courses in length and are aligned with industry-standard competencies set forth by NCMA—including the CMS™ and CMBOK®. Each program will give participants the advanced knowledge they need on specialized topics such as Agile Acquisition, Construction and Architect-Engineer Services Acquisition, and even Program Protection-Cyber. Credentials are applicable for FAC-C or DAWIA-certified contracting professionals. View our current offerings for the eight new credentials/career development programs coming this fall. Acquisition and contracting professionals and team members. Programs Available Now, with More Coming in 2023
1092 Career Gateway: Acquisition Approximately 9–10 months This program will teach participants all the foundational technical knowledge acquisition and contracting professionals will need for certification, plus leadership preparatory skills not usually included in early-career programs. Participants will learn business acumen, professional skills, critical thinking, and decision-making. The program is a facilitated cohort experience, where participants will apply the foundational technical knowledge within a realistic experiential scenario. After completion, participants will have the tools they will need to be successful acquisition and contracting professionals. CGA is a DAU-equivalent course (equivalent to CON 1100-1400) and meets the requirements for FAC-C professional or DAWIA certification training. Acquisition and contracting professionals and team members. Registration Open Now
1235 Contracting DAWIA/FAC-C Certification Preparation Course 5 days Prepare for the closed book Contracting Certification exam through a baseline pre-assessment, relevant content review, discussions, practice quizzes, and a post-assessment that emulates the Contracting Certification exam itself. This course is intended to serve as a review of the material provided in CON 1100, 1200, 1300, and 1400 or Career Gateway – Acquisition as well as preparation for DAU- administered DAWIA/FAC-C certification exam Acquisition and contracting professionals and team members. This course is not required for obtaining DAWIA or FAC-C certification; however, completion of the course is highly encouraged for all individuals preparing to take the Contracting Certification Exam. Registration Open Now

Improved & Revised Courses

Course ID Title Length Description Audience(s) Date Available
1021 CON 2440V Construction Contracting 5 days Contracting for construction comes with its own set of guidelines and approaches. Personnel responsible for construction contracting must understand the nuances of the construction acquisition and contracting phases to successfully obtain goods and services. Participants will gain the knowledge and skills to contract for federal government construction—from acquisition planning through closeout, including how to conduct market research and administer the contract. This course is designed for contracting personnel involved in the construction process. Additionally, contracting officer’s representatives involved in construction project oversight may find this course to be beneficial. Registration Open Now
1032 CON 2430V Architect and Engineering Contracting 5 days Experienced contracting personnel understand the contracting process but may not be aware of the specifics of architect-engineering services contracting, including relevant laws and regulations. Participants will gain the knowledge and skills to apply the unique aspects of contracting for architect-engineer services pursuant to Public Law 92-582, the Selection of Architects and Engineers statute, and FAR Part 36. Through numerous assignments and case studies, participants will go through the contracting process—with a focus on the nuances of this specialized area. This course is designed for experienced contracting personnel new to the acquisition of architect-engineer services. Those currently buying architect-engineer services may use this as a refresher course and to earn continuing education credits to maintain certification. Registration Open Now
1370 CON 3700V Acquisition Law 4 ½ days This course is designed for experienced contracting personnel new to the acquisition of architect-engineer services. Those currently buying architect-engineer services may use this as a refresher course and to earn continuing education credits to maintain certification. Contracting personnel or other acquisition personnel who wish to gain an appreciation for how government contract law and judicial decisions affect the acquisition process. Registration Open Now
1370 Writing the PWS 3 days Agencies need to tell contractors what to do, not how to do it. To help with this effort, Federal Acquisition Regulation (FAR) Part 37 requires agencies to maximize the use of performance-based methods when contracting. Through this workshop, participants will determine requirements by developing high-level objectives, tasks, and performance standards. Participants will develop a performance work statement and quality assurance surveillance plan and apply their learning to intensive exercises and activities. This course is designed for individuals and those working for organizations who must write performance work statements. Registration Open Now

Analytics

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Course ID Title Length Description Audience(s) Date Available
4612 Introduction to Evidence-Based Hypothesis Building 2 days The approach you take to hypothesis building is as important as the hypotheses you create and test. By being strategic in your approach, you can minimize the risks of a hypothesis that is easily refuted or irrelevant to your goals. In this course, participants will learn the essential aspects of how the federal workforce approaches hypothesis building and reinforce analytic critical-thinking skills such as exploring types of reasoning, spotting and avoiding logical fallacies, using effective measurement systems, and selecting evidence in hypothesis building. These skills are required to foster openness and accountability in governance and policymaking. Analysts, program managers, and policy makers across the federal government, particularly those who are building evidence-based hypotheses to move a federal organization toward more open and transparent policymaking. This may include individuals on teams implementing the Evidence Act in federal organizations. Registration Open Now
4611 The Data Ethics Framework 2 days While opportunities to leverage data continue to expand rapidly, so do potential risks and compliance concerns. As some of the largest collectors and users of data, federal employees must know how to work with and use data ethically. In this course, participants will learn how to apply the federal data ethics framework to all stages of the data lifecycle. Through real-life scenarios and exercises, participants will explore how relevant legal authorities affect the workplace and practice solving common issues that arise when working with data, data subjects, and stakeholders. This course is designed for data analysts and any other federal employees, contractors, researchers, or grantees who continually work with data for and on behalf of the federal government. Registration Open Now

Improved & Revised Courses

Course ID Title Length Description Audience(s) Date Available
4604 Data-Driven Decision-Making 2 days Explore the General Decision Support Model, a framework to guide effective decision-making during the analytics process, which helps ensure a sound business strategy based on facts. Participants will practice developing the questions, understanding stakeholder needs, identifying risks and uncertainties, analyzing plan components, and determining how to gather and analyze data to evaluate and communicate alternatives to upper management for decision-making. Examples, relevant discussions, and the use of Microsoft Excel will provide value that can be transferred back to the real-world environment. Individuals who gather and analyze data as well as individuals who make decisions based on data gathered by others. Registration Open Now
4606 Introduction to Data Visualization 2 days Learn to select an appropriate visual format to communicate data and extract valuable information from your organization’s data by removing the barriers to understanding key information. Apply basic best practices for data visualization, which will help to identify how to graphically display data in presentations and reports to adequately provide decision-makers with the information they need. In this course, participants will learn basic data visualization techniques, then strengthen and practice those new techniques in a capstone exercise. This course is for professionals who already have a basic understanding of how to use Microsoft Excel and who are interested in or working with data sets for visual presentation. Registration Open Now

Financial Management

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Course ID Title Length Description Audience(s) Date Available
5620 Enhanced Defense Financial Management Training Course 5 days Explore the areas of defense financial management beyond your current daily responsibilities to understand the big picture and help ensure more cohesive financial management operations. The field of defense financial management is both demanding and complex, covering a multitude of interrelated disciplines and informed by an elaborate body of fiscal law. As the DoD continues to enhance the efficiency and effectiveness of financial management operations, it is increasingly important that the entire financial management workforce understands the context and contributions of members of each career field. Individuals aiming to build knowledge and skills in various financial management areas such as: budgeting, cost analysis, accounting, and finance in the DoD and the rest of the federal government. Registration Open Now
5622 Module 4: Acquisition Business Management 2 days This course may be used as a review tool for the Certified Defense Financial Manager—Acquisition Specialty (CDFM-A) certification. Participants will gain a comprehensive overview of the rules governing the acquisition of major defense systems from the program manager’s perspective. This course incorporates the concepts and policies outlined in the DAU Acquisition Guidebooks and DoDI 5000.02. This course is designed for Department of Defense financial management personnel, including Certified Defense Financial Managers (CDFMs) and those who are working to attain the optional Acquisition Specialty (CDFM-A) certification.

Note: This course is highly encouraged for those in DoD that work in weapon systems and other programs. This course is not specifically designed for those in the acquisition career field. 		Registration Open Now
5623 CDFM Refresher Module 1: Resource Management Environment 2 days This refresher course focuses on reviewing the key concepts of resource management from the Enhanced Defense Financial Management course. This focus specifically targets those topics that will benefit the participants’ exam preparation efforts. This course is designed for individuals planning to take the Certified Defense Financial Manager (CDFM) certification exam for Module 1 (Resource Management Environment). Registration Open Now
5624 CDFM Refresher Module 2: Budget and Cost Analysis 2 days This refresher course focuses on reviewing the key concepts of budget and cost analysis from the Enhanced Defense Financial Management course. This focus specifically targets those topics that will benefit the participants’ exam preparation efforts. This course is designed for individuals planning to take the Certified Defense Financial Manager (CDFM) certification exam for Module 2 (Budget and Cost Analysis). Registration Open Now
5625 CDFM Refresher Module 3: Accounting and Finance 2 days This refresher course focuses on reviewing the key concepts of accounting and finance from the Enhanced Defense Financial Management course. This focus specifically targets those topics that will benefit the participants’ exam preparation efforts. This course is designed for individuals planning to take the Certified Defense Financial Manager (CDFM) certification exam for Module 3 (Accounting and Finance). Registration Open Now
5183 Budget Analysis Techniques Boot Camp Using Microsoft Excel 5 days More effective analyses lead to better budget decisions for the organization and improved financial performance. Using the various features and functions of Microsoft Excel, participants will learn how to perform the analyses to support budgetary decisions and present data graphically for stakeholders. Participants will spend 80% of class time working in Excel to gain hands-on experience that can be applied on the job. Program and financial management personnel who want to understand and apply Excel's analytical techniques to support budget decision-making in their organizations. Registration Open Now
5084 Joint Travel Regulations: PCS for Service Members 2 days This course is designed for individuals involved with processing or certifying DoD permanent change of station (PCS) orders, claims for PCS per-diem travel, transportation or other allowances, or housing relocation. It examines how the Joint Travel Regulations apply for uniformed service members and their dependents and other travelers who are authorized to use appropriated DoD funding.

Looking for a more comprehensive overview? Consider pairing this course with Joint Travel Regulations-TDY (5081). 		DoD travel management personnel, approving officers, reviewing officials, supervisors, budget analysts, auditors, and anyone who will be making a PCS move. Registration Open Now
5082 Federal Travel Regulation: PCS for Civilian Employees 2 days Participants will gain a working knowledge of the Federal Travel Regulation (FTR) rules and regulations for permanent change of station (PCS) for federal civilian employees, including personnel travel, the shipment of household goods (HHG), and housing relocation costs. Participants also learn about the temporary quarters subsistence allowance (TQSE), house-hunting trips (HHTs), residence transaction allowances, withholding tax allowance (WTA), and relocation income tax (RIT) allowance. Throughout the course, participants apply the FTR guidance for PCS to real-life scenarios.

Looking for a more comprehensive overview? Consider pairing this course with Federal Travel Regulation-TDY (5080). 		This course is designed for individuals who are involved with processing or certifying federal civilian employees PCS orders, claims for PCS per-diem travel, transportation or other allowances, or housing relocation. It applies to federal non-DoD civilian employees and their dependents, and other travelers who are authorized to use appropriated funding. It is highly recommended for all federal agency travel management personnel, approving officers, reviewing officials, supervisors, budget analysts, auditors, and anyone who will be making a PCS move. Registration Open Now
5749 Contemporary Issues in Defense Financial Management 2 days This course examines current and future trends that impact the defense financial management community. While this course covers governmentwide initiatives, special emphasis is placed on the OSD Comptroller and DFAS because these agencies have implications on financial policy and the workforce. The course also highlights how legislative and policy changes impact procedures, processes, and standards. CPE opportunity for defense financial management personnel. Estimated Release Date: Fall 2023
Auditing in the Supply Chain Environment 2 days Participants will learn about supply chain principles and their impacts within organizations that are linked upstream and downstream to provide products, services, and information to end-user activities. You will also learn about the management of supply chains, including the planning and management of all activities involved in sourcing, procurement, conversion, and logistics management. By focusing on performance objectives, risks, and best practices that define internal control activities, auditors will acquire the skills to confidently audit their supply chain activities. Audit personnel who need to gain understanding of compliance and evaluation of supply chain management. Estimated Release Date: Winter 2024
Environmental Social Governance Auditing 3 days Participants will learn environmental, social, and governance (ESG) principles. ESG has become an area of increasing focus within budgeting, project management, infrastructure, human capital management, risk management, and information security. This course will explore how ESG impacts all types of audit engagements. Audit personnel in the federal government who need to gain understanding of ESG compliance and evaluation to perform audits within their agencies. Estimated Release Date: Spring 2024

Improved & Revised Courses

Course ID Title Length Description Audience(s) Date Available
5147 Appropriations Law for Revolving Funds and Reimbursables 2 days Understand the various aspects of federal business activities—such as reimbursables, revolving funds, and user charges—to comply with legal requirements for government business transactions. Participants will learn how to properly apply the basic tenets of appropriations to their organizations’ transactional work by examining and discussing the requirements of Chapter 12 from Volume 3 of the third edition of the GAO Principles of Federal Appropriations Law (the Red Book) and other guidelines. This course is designed for anyone familiar with the basic tenets of appropriations law who deals with interagency transactions (reimbursables and revolving funds) and other government businesslike activities (user charges). Registration Open Now
5182 Program and Budget Analysis Using Microsoft Excel 4 days Learn to effectively navigate Microsoft Excel for more productive analyses and the ability to graphically represent data, aiding in organizational efforts to track expenditures and control budget execution. Participants will spend about 75% of their time working in Excel to get the hands-on training to apply what they learn back on the job. This course is designed for all program and financial management personnel who want to learn about many of the data analysis tools available in Microsoft Excel to aid in creating more compelling analyses of their programs. Registration Open Now
5886 Federal Financial Statement Audits 3 days Understand your role in the auditing process to comply with legislative requirements such as the CFO Act to help ensure accountability and transparency of tax dollar spending. Build competencies in developing financial statement audits with a focus on laws and regulations that guide audits and participate in exercises that use real-world financial documents. This course has been updated in accordance with GAO’s 2018 Yellow Book update, which is effective for financial audits, attestation engagements, and reviews of financial statements for periods ending on or after June 30, 2020, and for performance audits beginning on or after July 1, 2019. This course is designed for all auditors responsible for federal financial statement audits required under the CFO Act, the Accountability for Tax Dollars Act, and related legislation. Registration Open Now
5882 Auditing Fundamentals in the Federal Environment 2 days Learn the types and phases of audits and explore legislative requirements and guidance pertaining to audit execution of financial statement audits, attestation engagements, and performance audits. Discover the principal audit phases for these types of audits and the relationship between internal controls and the auditing process. This course also addresses Generally Accepted Government Auditing Standards (GAGAS) for audits that may be applied at the federal, state, and local agency levels and provides guidelines for the audit reporting phase with an emphasis on audit findings and recommendations. This course is ideal for new auditors, auditors desiring a refresher on auditing fundamentals, and/or agency personnel whose programs are subject to financial statement audits, performance, or attestation audits. This course is also appropriate for the personnel of state and local government and other entities whose programs or operations are subject to federal auditing standards. Registration Open Now
5233 Preparation and Analysis of the SF 133 2 days Explore the components of the submission of the Standard Form (SF) 133 to help fulfill the requirement that federal expenditures be reviewed quarterly to support the monitoring of apportioned funds. Examine key aspects of SF 133, including a reporting unit’s sources of budget authority, the status of budgetary resources, and information on obligated balances and outlays as a financial manager. Participants will learn how U.S. Standard General Ledger (USSGL) attributes are used to track transactions. Participants will complete several exercises and a SF 133 based on a real-world scenario. This course is designed for accountants, budget personnel, and systems specialists who create the SF 133. Accountants will typically be of grades 11–13., budget personnel will typically be grades 14–15, with more junior people attending if they are being trained for a role that involves SF 133 preparation or analysis. Registration Open Now
5036 Improper Payment 1 day Understand the issues surrounding improper payments, payment types, root causes, and their impacts. Participants will build a foundational knowledge and ability to identify methods to reduce risk of improper payments through prevention, detection, and recovery by participating in a series of discussions and exercises. This course is designed for supervisors, managers, program managers, and other individuals involved in processing and making federal payments. Registration Now Open

Grants & Assistance

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Course ID Title Length Description Audience(s) Date Available
2023 Federal Grants Update and Refresher 1 days Refresh your grants expertise! This course is designed to help participants stay up to date on the changing regulatory and legislative requirements, while updating their knowledge of the grant's lifecycle and stakeholder responsibilities. Participants will review the key activities aligned with each stage of the grant's lifecycle, with a focus on recent changes and developments within the grants landscape. This course is designed for grantors and grantees who have a basic understanding of the Uniform Guidance and wish to refresh their knowledge. Federal grantors and grantees familiar with the federal grants lifecycle who want to refresh their knowledge and learn about current events and changes that affect grants management. Anyone who took the 2022 Federal Grants Update can take this course now. Registration Open Now
2094 Relationship-Building for Effective Grants Management 2 days Grants management is a partnership. To be successful, grantees and grantors must work together and understand one another. Communication between grantees and grantors is a critical—and often overlooked—part of effective stewardship of grant funds. This course will look at how to build relationships, understand other points of view, and communicate effectively. Participants will develop an understanding of the importance of managing relationships to improve the performance of federal grants. All grant professionals. Registration Open Now
2205 Developing and Leveraging Risk Assessments for Grants Management 2 days This course explores the concept of risk assessment and mitigation as it applies to grants management. Starting at the organizational level, this course examines what risk is and then explores the process of developing and executing pre- and post- award risk assessments. It includes discussion of which risk factors should be considered, how to develop a risk-based monitoring plan, and how to act on the results of risk assessments to support grant oversight. Federal grant managers who are responsible for monitoring and oversight of grants; especially recommended for those who have taken Monitoring Grants and Cooperative Agreements for Federal Personnel (2043). Registration Open Now
2086 Understanding Audits for Federal Personnel 1 day Enhance your understanding of recipient audits—with a particular focus on the requirements in Subpart F of 2 CFR 200. Participants will examine several audit types, including the single audit, to learn how audit results and findings impact federal grants management—including pre-award risk assessment, planned monitoring and oversight, and corrective actions. Grantors who need to review and understand their recipients’ single audits. Registration Open Now
2087 Audit of Federal Grants for Recipients 2 days Any nonfederal entity that expends more than $750,000 in federal funds in a year is required by the Office of Management and Budget (OMB) Uniform Guidance to have a single audit. This course, designed for grant recipients, will help nonfederal entities that receive federal grant funds to navigate the single audit process—from engaging an auditor, the audit process itself, understanding the resulting audit, to addressing any findings. Grantees who expend more than $750,000 in federal grant funds annually. Registration Open Now
2206 Conducting Virtual Site Visits ½ day Virtualize your site visits. Using best practices from traditional site visits, this course shows participants how to adapt them for virtual site visits. This course gives participants the tools they need to effectively plan and facilitate virtual site visits with their grant recipients. Through simulation activities and interactive exchanges, this course will give participants a practical understanding of how to perform the virtual site visit well. Federal personnel responsible for the administrative, financial, or performance monitoring of grant recipients, including grant management specialists, grant officials, project officers, and agreement technical representatives. Registration Open Now

Human Resources

Improved & Revised Courses

Course ID Title Length Description Audience(s) Date Available
4908 HR Bootcamp 5 days Our most popular HR class has been updated with both HR employees and employees with HR responsibilities in mind. This course offers five days of HR basics—including an introduction to federal HR, position management and position classification, staffing, employee relations, employee development, labor relations, and HR analytics. The latest course updates include feedback from participants and instructors to make this an even better virtual classroom experience, with examples and activities that will resonate with the participants. Professionals new to federal HR, those considering a career change, and managers and leaders in federal agencies who seek to gain breadth in their HR knowledge. Registration Open Now
4911 HR Analytics 2 days HR professionals must use data to inform decision-making and to make strategic business recommendations. Participants will gain an understanding of why and how analytics are used in HR, learn, and apply an analytics process model, and use Microsoft Excel to derive the most relevant data and techniques for organizing, analyzing, and presenting that data. Updates to the course content include new data sets and creating a valuable, relevant experience. Managers, HR generalists, specialists, and other professionals who need to make informed decisions using HR data. Participants are expected to have foundational knowledge in the field and experience with Excel. Registration Open Now
4922 Exceptional Customer Service in Federal HR 2 days Federal HR personnel often provide customer service to internal stakeholders and delivering exceptional service can in turn enhance others’ job performance. Participants will learn how to work with customers in the federal arena by delivering excellent customer service through root cause analysis, diagnosing and solving problems, and anticipating customer needs and objections. One of the most popular courses in our HR portfolio, this course is being updated to align with what resonates best with the federal HR audience. Anyone seeking to expand their customer service skills in federal HR, such as HR generalists, HR specialists, and HR consultants. Registration Open Now
4913 Position Classification 3 days Classify positions with confidence! This course provides an overview of the fundamental requirements for position classification in the General Schedule and the Federal Wage System. Participants will use a systematic approach to practice classifying federal positions to support effective staffing and regulatory and legislative compliance. Entry level classifiers and those who work with or support classifiers. Registration Open Now

Leadership & Management

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Course ID Title Length Description Audience(s) Date Available
4404 Federal Leadership Development Program® — Joint Offering from Management Concepts and the Center for Creative Leadership (CCL)® 5 days The longest-running program of its kind in the world, CCL’s flagship Leadership Development Program (LDP)® is a research-based training specifically for mid-level and senior managers. It includes online training sessions, intensive assessments, innovative exercises, peer feedback, and one-on-one coaching to help reinforce learning. Mid-level to senior managers. Registration Open Now
4084 Exploring Diversity, Equity, Inclusion & Accessibility (DEI&A) 4 ½ days Ready to dive deeper into understanding your role in diversity, equity, inclusion, and accessibility? This course will heighten participants’ awareness of unconscious bias and explore what it means to be an ally. The course focuses on the DEI&A concepts that all federal employees need to develop self-awareness and promote positive behaviors in their organization. All federal employees. Available Now! Open Enrollment sessions offered every two months; available for group delivery.
4082 Cultivating Diversity, Equity, Inclusion & Accessibility (DEI&A) While Managing Teams 2 ½ days Take your advocacy and allyship to new heights and learn how to support your team with equitable and inclusive practices. This course is ideal for supervisors, team leaders, and managers. Managers of individuals or teams. Registration Open Now
4420 SLII® from Blanchard 2 days Blanchard's SLII® empowers leaders to become adaptive—a requirement for our uncertain times. Backed by 40 years of research and an unmatched track record of results, this interactive learning experience teaches leaders a situational approach to leadership by giving people the right support and direction at the right time. Professionals at all levels. Registration Open Now
4421 Courageous InclusionTM from Blanchard 1 day This course teaches participants a mindset that promotes diversity and inclusion, then provides a proven process to help them become more knowledgeable and active proponents of inclusion in their workplace. Participants will understand how to diagnose themselves on the developmental continuum and which actions to take to progress to higher inclusion levels. Utilizing a road map approach makes this course uniquely powerful for increasing inclusivity in your culture and creating a workplace where everyone feels they belong. Professionals at all levels. Registration Open Now
4710 Applying Critical Thinking ½ day The ability to think critically is an essential leadership skill in an increasingly complex world. Leaders are frequently asked to make difficult decisions that impact the members of their teams and the organization as a whole. To make informed decisions, leaders need to distinguish fact from fiction, evaluate trade-offs, and make coherent arguments. Improving critical thinking skills will help you navigate difficult workplace situations and effectively solve problems. This program is designed for aspiring, new, or highly experienced supervisors in the federal government. Registration Open Now
4710 Delivering Effective Presentations ½ day Most people in leadership or supervisory positions are asked to deliver presentations on a regular basis. These presentations can take many forms, with varying levels of formality. Regardless of the number of people in the audience or the medium in which the presentation is delivered, the ability to speak coherently and comfortably to an audience is an essential leadership skill. But presenting can spark anxiety for even the most experienced leader. Through practice and careful planning, you can gain confidence in public speaking and deliver presentations that make a real difference in the organization. This program is designed for aspiring, new, or highly experienced supervisors in the federal government. Registration Open Now
4710 Managing Burnout ½ day Burnout poses a significant and often overlooked occupational hazard that detrimentally impacts productivity and job satisfaction. Research reveals that organizations face severe consequences when employees experience burnout: employees are 63% more likely to take sick days, 2.6 times as likely to actively seek new job opportunities, and often exhibit reduced confidence and engagement. Burnout can trigger a downward spiral in individual and organizational performance, leading to increased turnover and decreased efficiency. Notably, burnout among leaders can have particularly harmful effects, including destructive leadership behaviors and compromised teamwork. Prioritizing employee well-being and implementing strategies to prevent and manage burnout is essential for maintaining a healthy, productive, and thriving workplace. This program is designed for aspiring, new, or highly experienced supervisors in the federal government. Registration Open Now
4710 Retaining Top Talent ½ day Retaining top talent is a critical consideration with implications that extend far beyond financial calculations. The departure of fully trained, highly productive, and impactful staff members negatively affects our organization's capacity, efficiency, morale, and the successful execution of crucial strategic objectives. When key players leave, they take with them their invaluable expertise, accumulated wisdom, institutional knowledge, and the creative innovation derived from their experience.

Therefore, it is imperative for us to proactively identify and address situations where we may be at risk of losing valuable team members. Developing effective diagnostic skills and implementing timely interventions can help preserve our talent pool and sustain a high-performing workforce. 		This program is designed for aspiring, new, or highly experienced supervisors in the federal government. Registration Open Now

Add-On Services that complement our Leadership Management Curriculum

Course ID Title Length Description Audience(s) Date Available
Post Training Enhanced Workshops ½ day or full day Dig deeper into the topics explored in your training in a more deliberate and interactive setting either virtually or in-person. Our Human Capital Advisory Team will provide in-person or remote-facilitated sessions for your whole team, where you can participate in exercises that will open you up to innovative ideas and ways to use what you learned in your training sessions. You will take away actionable tools for individual and team use. Any group Learning Management session participants. Available now as a standalone service or an add-on with group training. Ask your sales representative for more information.
Individual or Group Coaching ½ day group sessions, 3-, 6- and 9-hour individual sessions Already doing the work, but not seeing the progress you expected?

Individual or group coaching packages will help. Bring your team into a group session with an ICF-certified coach or other credentialed facilitator to talk through your self-awareness, DEI&A efforts, or personality dynamics. Are you the leader of the team? Schedule individual professional coaching in as few as three hour-long sessions to get the boost you need to lead with more passion! 		Any group Learning Management session participants. Available now as a standalone service or an add-on with group training. Ask your sales representative for more information.
Team Capacity Building 1-, 2-, and 3-day sessions Teamwork is remarkable when everyone works together in a harmonious way, but that is not always easy to do. Take your team to the next level by participating in a Team Capacity Building session with our Human Capital Advisory Leaders. We will help you understand your team’s “composition,” roles, styles, and preferences. Then, we will help you design and participate in customized activities to strengthen your working relationships and increase your efforts toward meeting your mission. Any team with a desire to achieve great organizational performance. Available now as a standalone service or an add-on with group training. Ask your sales representative for more information.

Improved & Revised Courses

Course ID Title Length Description Audience(s) Date Available
4712 Leading Organizational Change 3 days Drive change within your organization by implementing effective change leadership strategies. Discover tools and techniques for change planning and execution and apply best practices for communicating and guiding employees through change. Then, hone your change leadership skills with a capstone exercise based around a real-world scenario. Mid- and senior-level leaders. Registration Open Now
4000 Leadership And Management Skills for Non-Managers 3 days Discover how successful leaders—no matter their roles—use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities and behaviors of effective leaders, including the ability to collaborate, exert influence, and adapt to changing circumstances. Using real-world examples, participants will expand their leadership capabilities and recognize opportunities for growth at their organizations. Aspiring leaders. Registration Open Now

Project & Program Management

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Course ID Title Length Description Audience(s) Date Available
6315 Agile Business Analysis 3 days Improve your business analysis on Agile projects by exploring a framework of tools, techniques, and tips. Participants will gain an understanding of the changing role of the business analyst and the tools and techniques best suited to Agile projects. This three-day course is designed for business analysts and analysts who are new to Agile, or those who are transitioning from a traditional waterfall requirement gathering approach to an Agile one. Participants will leave with a solid understanding of the successes and challenges that occur in a Scrum framework. Registration Open Now
6006 Transitioning to Agile Practices in the Federal Environment 1 day Learn how the application of Agile methodologies to federal projects is more than just changing product development or contracting practices—it is a mindset. This course addresses strategies, practices, and quality concepts that help facilitate a transition to effective Agile practices that will transform and empower participants’ organizations thereby providing maximum value to the customer and contributing to the long-term success of organizational goals. This course is designed for leaders, managers, and teams who are adopting Agile project management to improve project delivery and complement and enhance traditional project management rigor. Registration Open Now
6023 Tailoring Development for Project Success 2 days Gain knowledge and skill needed to customize development approaches for achieving project success. Through informative content, hands-on activities, class discussions, and case studies, participants will discover tools, techniques, and working practices and explore various development methodologies and frameworks—such as Agile, Waterfall, and Hybrid—to tailor the critical aspects of these approaches to specific project requirements and organizational contexts.

This course encompasses project management concepts aligned with A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and many of the GAO guides. 		This course is designed for project managers who want to learn a tailoring approach to managing projects. Estimated Release Date: July 2023